Job Description

NTT Global Data Centers is a global company who is excited to be recruiting for a

Benefits Analyst

. The Benefits Analyst will play a pivotal role in supporting the Snr Manager Global Benefits. The Benefits Analyst plays a key role in shaping an exceptional employee experience by designing, analysing, and managing benefit programs that are competitive, cost-effective and compliant. This role collaborates with vendors and internal teams to leverage data insights, improve processes, and enhance program performance. The Benefits Analyst also serves as a trusted advisor for employees, ensuring clear communication, education, and support to help them maximise their benefits. Through these efforts, the role contributes to a positive, people-focused culture and supports the organisation's overall success



This is a permanent hybrid role, (United Kingdom) mostly homebased.

What you will do

Benefits Strategy & Governance

Manage and oversee employee benefits programs across the countries in Europe, ensuring alignment with company objectives, competitiveness, and cost-effectiveness. Evaluate and benchmark existing benefits offerings to maintain market competitiveness and support talent attraction and retention. Ensure all programs comply with statutory and regulatory requirements in each country of operation. Partner with internal stakeholders to align benefits strategy with overall HR and business goals.

Program Administration & Operations

Administer employee benefits, including enrollments, changes, and terminations, within HRIS systems with accuracy and efficiency. To identify trends, risks, and opportunities for improvement. Coordinate renewals and implementations to ensure seamless program transitions. Vendor & Broker Management Collaborate with insurance carriers, brokers, and third-party vendors to negotiate rates, renewals, and plan enhancements. Manage vendor relationships to ensure service quality, performance, and adherence to contractual agreements.

Employee Experience & Communication

Act as a knowledgeable advisor to employees, providing guidance and support on benefits-related inquiries. Develop and deliver engaging benefits communication materials, presentations, and education sessions to enhance employee understanding and engagement.

Data Analysis & Continuous Improvement

Analyze benefits data, utilization reports, and employee feedback to identify opportunities for program optimization. Recommend and implement process improvements to increase efficiency, accuracy, and employee satisfaction. Advise HR, leadership, and employees on benefits program interpretation, policies, and practices.

What we are looking for

Bachelor's Degree or equivalent in Human Resources, Business Administration, or a related field or qualified by experience Strong understanding of European benefits regulations and compliance requirements across multiple countries. Working knowledge of core employee benefits programs, including healthcare, life assurance, disability, pension, and wellness plans. Familiarity with local employment legislation and EU directives related to employee benefits and social security. Professional, solution-oriented, and able to manage multiple priorities effectively in a fast-paced environment. Strong interpersonal skills with the ability to work collaboratively in a cross-functional, multicultural team. Moderate knowledge of benefits practices, regulatory requirements, and emerging trends. Proven experience managing vendor relationships and negotiating contracts. Excellent analytical skills with the ability to interpret benefits data and market insights. Strong communication, influencing, and stakeholder management skills. * Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook) and experienced in HRIS or benefits administration systems.