Job Description

About the team we are recruiting to

At Coventry City Council, we are committed to building a diverse and inclusive workplace where everyone feels valued, respected, and empowered to contribute. We actively welcome different perspectives and experiences, and we are working to create a culture that is free from discrimination and bias.


The Performance & Insight Team plays a vital role in shaping the future of Coventry by providing high-quality intelligence and analysis to support data-driven decision-making. We collect, analyse, interpret, and share a wide range of data and insights about the city, working closely with residents, communities, and partners to drive positive change. Our work supports strategic planning, service improvement, and performance management across the Council.


Our work includes:

Business intelligence and performance reporting Customer and location intelligence Engagement and consultation support Evaluative research and analysis Performance management and improvement Partnership working across sectors Equalities and diversity advice, ensuring the Council meets its Public Sector Equality Duty

Performance & Insight Team work both from home and the office. We require all team members to be in the office a minimum of 40% of your working week.

What is the job role?

We are looking for a BI & Insights Analyst to join our dynamic and forward-thinking Performance & Insight Team. You will play a key role in delivering high-quality data analysis, performance reporting, and actionable insights that support services across the Council.


In this role, you will:

Lead on specific intelligence, performance reporting, and insight projects Develop and maintain data models and dashboards to support service planning and performance monitoring Collaborate with service areas to provide intelligence that informs decision-making and drives service improvement Ensure the quality and accuracy of analytical outputs and tailor insights to meet the needs of different audiences Contribute to cross-cutting projects across the Planning and Insight Team Collaborate with Technical Teams Support processes related to statutory reporting

This is an exciting opportunity to make a real difference in the lives of Coventry's residents by helping shape services through data-driven insight.


Who are we looking for?

Who we are looking for:

We are looking for a Business Intelligence and Insight Analyst to join the Performance and Insight Team supporting Adult Social Care service. You will be working withing a very busy, innovative, and forward-thinking team that works together with Adult Services to bring positive change to the lives of people in the city. The ideal candidate will have:

Knowledge of Adult Social Care and related reporting systems and performance frameworks Research, data analysis, and ICT skills, including the ability to extract, interpret, and present complex data clearly Ability to use BI tools such as Power BI and SQL Problem-solving and critical thinking skills Strong interpersonal and influencing skills Experience working collaboratively with internal and external stakeholders to achieve shared goals Experience in a similar analytical or performance reporting role (local authority experience is preferable) A relevant degree or equivalent vocational experience in a data, research, or analytical field

All candidates must have the Right to Work in the UK. We are currently not offering sponsorship for this role.

Personal Statement Guidance

When completing your personal statement, please include:

Examples of your advanced research and data analysis skills, including the software and tools you have used How you have worked in partnership with stakeholders to deliver successful outcomes Give examples of your knowledge of Adult Social Care

If you need help or support to complete your application, please visit our accessibility page to see how we can assist you.

Guaranteed Interview Scheme

- As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:

Members of the Armed Forces and veterans Are currently in care or have previously been in care If you consider yourself to be disabled or if you have a long-term health condition

For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'. If there is any evidence of a candidate using AI to complete their application, then the application will be rejected unless the candidate can provide a justification which the Council considers to be reasonable.

In-person interviews are scheduled for 17 October.

Prior to the panel interview, candidates will also complete a brief phone interview, scheduled for 10 October. If successful at this stage candidates will be invited to the in person interview and will need to complete a practical test prior to that.


If you need help or support to complete your application, please visit our accessibility page to see how we can assist you.


About Coventry

Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.

We are cutting-edge, challenging, youthful, vibrant and diverse.



At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.


To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.


If you join us, we will provide a fantastic rewards and benefits package - to find out more please visit https://www.coventry.gov.uk/council-vacancies


Our Values

In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do.


Our Values are:


Open and fair: We are fair, open, and transparent. Nurture and develop: We help and encourage everyone to be their best and do their best. Engage and empower: We talk and listen to others, working together as one. Create and innovate: We embrace new ways of working to continuously improve. Own and be accountable: We work together to deliver the best services for our residents. * Value and respect: We put diversity and inclusion at the heart of all we do.