Job Description

Billing Analyst

Location: Pencoed, Bridgend

Salary: 28,000-32,000 (Depending on Experience)

Job Type: Full Time / Permanent

Working Hours: Monday to Friday - 9.00am to 5.30pm (Flexible Hours within 8am - 6pm)

Who are we

Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart.

When you join Flotek Group you join our "Purple Army" and become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners. We enjoy a collaborative, fast-paced working environment, where we can expect to learn to be exceptional, earn trust through actions and receive recognition when our work gets a "Wow!"

The role:

The successful applicant will be responsible for the auditing of billing data, including interrogation of live bill run, supplier reconciliations and tracking of disputes, credits & cancellations to ensure fully reconciled.

This role will also have a focus on improving the timeliness, accuracy and consistency of billing information to provide reliable and valuable data to the Management Team.

This is a really exciting opportunity for someone with an inquisitive, logical mindset, who is eager for opportunities to grow and develop their career further.

Responsibilities:

Ensuring accurate and consistent entry of data, to allow granular reporting - using our CRM system as the source of truth Reconciliation against supplier invoices of unit costs, quantities and billing dates across for our Telecoms and IT products Focus on improving the collection of data and reconciliation processes Liaising with Billing Manager to flag areas of concern, and independently working with the Sales and Projects teams to problem solve Assistance with Billing processes (adding new services, reviewing bill run before sending, responding to billing queries) according to workload during the month, as overseen by Billing Manager Assist in preparing monthly bill run reviews, showing bridges from previous months to highlight trends on a customer, dealer & product level

What we're looking for:

Obsessively detail orientated Ability to adjust to deal with a high volume of work and deliver against regular deadlines Embrace change, as we continue to add new customers and companies into our group Inquisitive mind with a view to continual improvement in process & outputs Passion for customer experience and excellence Excel proficiency required and experience with billing platforms preferable

Benefits

Competitive salary of 28,000 - 32,000 (experience depending). Inclusive EMI Share Equity Scheme - own a slice of the "Purple Pie." Day off for your birthday. Day off for other life's milestones - such as weddings, moving house, child's first day at school, or religious holidays. Give back day to support your chosen charity. Savings on gym memberships, shopping and other discounts available through Perkbox. Variety of social events & team building opportunities are available. Opportunities for professional growth and development. Collaborative and supportive work environment.

Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK.

Job Types: Full-time, Permanent

Pay: 28,000.00-32,000.00 per year

Benefits:

Additional leave Company events Company pension Employee discount Free parking On-site parking
Work Location: In person