Hours: 35 hours per week Monday - Friday 9am-5pm, with 1 unpaid hour for lunch
To work within the Billing Team and ensure bills are raised promptly and in line with our client guidelines. To ensure that a timely and accurate service is provided at all times to both internal and external customers.###
Key Accountabilities
Despatch of bills to our clients using various methods, email, post, client portals and bordereaux report and dealing with any queries arising from this in a timely manner
Assisting with Bolton billing queries and final bill inboxes when required
Dealing with bill reversals and investigate reasons for bill discrepancies and take steps to reduce errors
Triggering and manually raising bills in accordance with the client guidelines
Updating bill distribution list and ensuring our records are accurate
Liaison with our fee earning community and other members of Keoghs staff, ensuring all tasks are carried out effectively and to a high standard
Providing cover for the absence of other team members
Carrying out other general duties as requested by the Billing Team Leader to ensure that Finance Department objectives are being met
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Experience, Skills and Qualifications
Being able to work in a high-volume environment
IT literate, the candidate should have a very good understanding of using spreadsheets and other Microsoft Office applications and have good numeracy skills
Excellent attention to detail when transferring and inputting data
Ability to communicate effectively with other Keoghs staff members at varying levels (fee earners and partners etc) and external client contacts
To take an active role within the Finance department and display excellent team working skills
To be flexible in order to proactively assist in the general day to day duties of the finance department
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Benefits
Davies Incentive Plan
25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
Simply Health Care Cash Plan
WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
Death In Service - after 1 years' service
Pension Contribution based 5% Employee / 3% Employer
Employee Resource Groups
Employee Volunteering Programme
Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites
Discounted Gourmet Society Membership
Discounted Tickets for Merlin Attractions nationwide
Discounts at local retail outlets
after successfully completing probation
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About Keoghs
Keoghs is the leading provider of legal and claims solutions to insurers, businesses and other suppliers to the insurance sector. We manage more than 1bn worth of insurer claims and resolve in excess of 100,000 claims per year working in partnership with leading insurers, MGAs, brokers, corporates and the public sector.
With more than 50 years' experience we have an in-depth understanding of the insurance claims process, enabling us to contain and lower litigation rates, shorten claims lifecycles and reduce overall claims costs. We combine proven processes, technology and low cost infrastructure with extensive legal and insurance market knowledge. This enables us to create individual solutions for each of our clients that match their requirements in terms of quality, performance and value for money.
We invest heavily in specialised services, technology and innovation for our insurance clients, and we are the first to launch a true artificial intelligence (AI) insurance lawyer. Through our proprietary AI lawyer, Lauri, we've transformed the claims handling process for low-value personal injury claims; we've reduced claim lifecycles and reduced costs for our clients. Supported by commercial acumen and innovative products, Keoghs leads the way in providing legal solutions to the insurance industry.
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