Job Description

Are you a customer-focused and detail-oriented professional who is ready to grow into the Billing Assistant role we are looking for?

Responsibilities

Act as the first point of contact for customer payments and related inquiries


Process credit card and JCC transactions accurately and issue invoices/receipts to customers


Record journal entries for payments in the accounting system and maintain daily, weekly, and monthly transaction reports


Monitor daily card and bank transfer balances to ensure accuracy


Support and collaborate closely with the Senior Billing Supervisor and Billing Officers


Create invoices based on system data, operations department input, and client communication


Perform clerical and administrative duties related to billing


Resolve billing discrepancies and maintain strong customer relations


Comply with health and safety policies and act as an internal and external ambassador for the company

Requirements

A degree in Accounting, Finance, or Business Administration is an advantage


Finance-related professional qualifications (e.g., LCCI or AAT) are desirable


Solid understanding of accounting policies, practices, and billing systems


Proficiency in MS Excel and MS Word; familiarity with Microsoft Dynamics is ideal


Experience with computer-generated and manual invoices, credit notes, and direct debit procedures


Excellent communication skills, especially when interacting with customers, agents, and internal teams


Ability to work under pressure, meet deadlines, and manage fluctuating workloads


Exceptional attention to detail and a strong sense of responsibility


A customer service mindset and willingness to take initiative

Compensation

DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.

About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally.


With a dedicated, diverse and professional team of more than 103,000 employees spanning 75 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future.


We're rapidly transforming and integrating our businesses - Ports and Terminals, Marine Services, Logistics and Technology - and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. The DP World family comprises of Syncreon, Imperial and P&O.


What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer's door.

WE MAKE TRADE FLOW

TO CHANGE WHAT'S POSSIBLE FOR EVERYONE