Job Description

About the Role

We are seeking an experienced and proactive Block Manager to manage a portfolio of residential blocks and developments. The successful candidate will act as the main point of contact for leaseholders, freeholders, contractors, and clients, ensuring properties are managed efficiently, compliantly, and to a high standard.

Key Responsibilities

Manage a portfolio of residential blocks, ensuring day-to-day operations run smoothly Act as the primary contact for leaseholders, residents, freeholders, and client directors Arrange and oversee maintenance, repairs, and major works Instruct and manage contractors, ensuring value for money and quality of work Conduct regular site inspections and produce written reports Prepare and manage service charge budgets and expenditure Ensure compliance with health & safety, fire safety, and statutory regulations Organise and attend AGMs, EGMs, and residents' meetings Handle insurance claims and liaise with insurers and loss adjusters Deal with complaints and resolve issues professionally and efficiently Ensure accurate record keeping and compliance with lease terms

Skills & Experience Required

Previous experience as a Block Manager Strong knowledge of residential property management and leasehold legislation Excellent communication and customer service skills Ability to manage multiple properties and prioritise workload effectively Confident working with contractors, budgets, and clients Good IT skills (property management software experience advantageous) Professional qualifications (IRPM, ARMA, RICS) desirable but not essential Full UK driving licence

Personal Attributes

Organised and detail-oriented Calm under pressure with strong problem-solving skills Professional, approachable, and client-focused Able to work independently and as part of a team
Job Type: Full-time

Pay: 26,454.83-35,000.00 per year

Benefits:

Company events Company pension Free parking On-site parking
Work Location: On the road