Job Description

BMS Regional Manager

The successful candidate will be required to have both technical knowledge and an ability to manage people to maximise results. This is a customer facing role, requiring first class communication skills.

Job Purpose

The purpose of this position is to be the lead of a team of service technicians, for Building Energy Management Systems service (PPM) contracts on a mobile and manned sites basis and to ensure that AIS BMS meets contractual requirements and exceeds customer expectations.

Duties include developing skills, information and management discipline necessary to deliver services in a timely manner at planned gross margins, leveraging AIS BMS usp's,

tools, processes and best practices.

Duties

Lead the day to day operations of a busy field service team by taking ownership and accountability of day to day operational issues relating to resources, procedures, health & safety, client requirements and service delivery

Maximise monthly invoicing revenue in collaboration with the Administration Team by ensuring efficient planning, and travel time and policing site attendance in line with the required invoicing targets.

Hit operational and commercial targets for the team, monthly, quarterly and annually, such as PPM revenue, remedial works, Energy Works, gross margin, costs, and reporting kpi's.

Drive standards and capabilities within the team to ensure customer satisfaction ratings relating to engineering knowledge, competency, service and reports has a minimum rating of 7.5 out of 10 over the year average. (Calendar year average, minimum representative sample allowable 15% of contract base by value)

Report on the team progress to the Managing Director via the weekly ops meetings and monthly board report submission.

Drive a safe working environment by adopting the company health and safety policies and driving satisfactory implementation in all areas of your teams work.

Develop a longer term strategy for your team, showing sound business cases for the proposed structure, roles, responsibilities and growth in line with the core three year business strategy.

Deploy a continuous improvement methodology which will review and streamline our existing processes.

Operational Analysis - The ability to obtain relevant information on operational issues from multiple sources, think broadly about those issues and recognise trends/possible cause-effect relationships and be able to implement changes or new processes

Decision Making - The ability to make considered and effective decisions and take clear action to address issues.

Execution - The ability to mobilise resources and develop and implement action plans / control mechanisms to achieve desired results and deliver on commitments.

Risk Management - The ability to understand the implications and assess the appropriate degree of acceptable commercial risk and take actions to minimise risk.

Customer Relationship Management - The ability to build and maintain effective relationships with customers based on trust and mutual understanding while demonstrating a needs based understanding of the customer.

Change Leader - The ability to embrace change and guide the team through periods of change in a positive and proactive way.

Delegation - The ability to achieve results through the effective and appropriate transfer of decision making authority and task accountability to appropriate direct reports setting clear time scales and deliverables and providing ongoing appropriate support and feedback.

Coaching and Developing Others - The ability to enhance the performance of individuals and teams through setting challenging performance standards, providing constructive feedback on performance and collaboratively discussing improvement strategies.

Communication - The ability to engage employees by providing relevant information in a timely manner using clear and compelling messages and by listening to and valuing input from employees.

Drive for Results - The ability to demonstrate the charisma and determination to achieve results and improvement by overcoming obstacles, remaining effective despite setbacks and challenging current thinking.

Innovation - the ability to create a strategic vision for the team and to be able to deliver a long term business plan showing effective structure and resourcing models, controls on costs, improvements in revenue in line with the wider business strategy and tactics and plans to improve gross margin.

A strong knowledge of Building Energy management Systems (our preferred systems are Trend, Delta and Honeywell (Tridium)), Mechanical and Electrical.

Previous Management experience at an equivalent level is essential.

What we offer

Pension scheme Company vehicle 25 days holiday allowance Regional teams so local travel as much as possible, not UK wide! Weekly expenses payments Family friendly, good maternity and paternity policies Optional overtime, paid at 1.5x for Saturdays and 2x for Sundays/Bank Holidays Personalised training Values lead collaborative working environment Wellbeing360 membership
Job Types: Full-time, Permanent

Pay: Up to 65,000.00 per year

Benefits:

Company pension Employee discount Free parking On-site parking Referral programme Work from home
Schedule:

Monday to Friday
Work Location: In person

Reference ID: RegM