Job Description

About Us

BodySpa is a prestigious and well-established spa located within the Crowne Plaza Belfast, offering a sanctuary of relaxation and rejuvenation for both hotel guests and public clients. We are proud to partner with TEMPLESPA, delivering a luxurious range of treatments and skincare products from their award-winning portfolio. BodySpa is operated by Andras House Ltd, Northern Ireland's largest hotel company. As part of the wider Andras Hotels group, we are committed to excellence in service and guest experience

What is the job?

As a Spa Therapist at BodySpa, you will deliver exceptional wellness treatments that promote relaxation, rejuvenation, and overall well-being for our clients. With your expertise, professionalism, and warm approach, you will help create a calming and luxurious experience for every guest.


You will receive exclusive training from TEMPLESPA, equipping you with in-depth knowledge of their award-winning treatments and products. Ongoing training and development opportunities will be provided to help you grow and refine your skills.


In addition to delivering treatments, you will play a key role in maximising spa revenue through the proactive recommendation and retailing of TEMPLESPA products, ensuring clients can continue their wellness journey at home

Hours:

40 hours per week

Pay

13.52 per hour

What we offer:

Andras Hotels are proud to have been at the forefront of hospitality for over 30 years. We subscribe to the Hospitality Employers Charter, which means we are committed to provide training, development and support to all of our team members. We offer a range of staff benefits and opportunities to grow your career in our fast-growing company.


Discounted hotel rates at 000'S hotels worldwide

TEMPLESPA in depth product and treatment training Product Sales Bonus Incentive Discounted hotel rates at six thousand hotels worldwide Health Care Cash Plan Diamond membership of Kingsbridge Hospital Group Enhanced Pension Scheme Enhanced Maternity Pay Enhanced Paternity Pay Cycle to work Recruit a friend scheme Employee Appreciation and Social Events Employee of the Month Award 20 for completion of FLOW training Increased Annual leave with service Communication and advice on Health and Wellbeing Free membership at BodyScape Health Club Andras Academy - Training & Development Programmes & progression opportunities within the Andras Hotels Group Hotel Incentive Scheme

About The Role

Your day to day

Delivering a wide range of high-quality treatments such as massages, facials, body therapies, and specialist spa services using appropriate techniques and premium TEMPLESPA products to meet client needs and desired outcomes.


Conducting thorough consultations to understand each client's individual needs, concerns, and medical considerations, and offering expert advice on suitable treatments and aftercare.


Maintaining a clean, calm, and welcoming spa environment, ensuring all treatment areas meet the highest standards of hygiene and presentation at all times.


Recording accurate client information and treatment notes, including recommendations for future care and home routines.


Providing exceptional customer service, building genuine rapport with guests, and ensuring every visit exceeds expectations.


Promoting TEMPLESPA products, spa packages, and memberships, offering tailored recommendations to help clients maintain wellness between visits and contribute to revenue growth.


Staying current with industry trends and techniques through continuous learning, professional development, and training opportunities provided by BodySpa and TEMPLESPA.


Working collaboratively with your team to ensure seamless spa operations, supporting each other to deliver outstanding guest experiences

How do I deliver this?

We genuinely care about people, and we show this through living the Andras Hotels behaviours.

Team Work - work cooperatively and effectively with others Positive and "Can Do" attitude - positive, friendly manner with customers and colleagues Commitment - "I do what I say", commitment to do the best in everything I do Diversity & Respect - welcome, include and demonstrate respect for all individuals from all groups Integrity - honest, respectful and accountable

The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.

Required Criteria

Recognised qualification in spa/beauty therapy: NVQ Level 3, ITEC, CIBTAC, CIDESCO, or an equivalent in beauty and massage therapy. At least 1 years experience working as a Spa or Beauty Therapist, ideally within a hotel spa or destination spa environment Strong knowledge of spa and beauty treatments, techniques, and professional-grade products. Sound understanding of anatomy, physiology, and skin care principles Exceptional customer service skills with a warm, friendly, and professional manner. Excellent communication skills - both with clients and within a team setting Outstanding time management and organisational skills, with the ability to manage back-to-back appointments calmly and efficiently. High attention to detail and a strong commitment to delivering consistently high-quality treatments.

Skills Needed

About The Company

Andras House Ltd is a leading property development and hospitality company based in Belfast, Northern Ireland. Established in 1981, the company has grown into a highly successful multi-million pound organisation with an extensive portfolio of office, hotel and leisure developments.


We are proud to be at the forefront of hospitality in Northern Ireland. With seven hotels we are Belfast's largest hotel group with 1000 bedrooms in the City.


Andras Hotels is proud to be the leading hotel group in Belfast with current awards of Best Hotel in Belfast for Holiday Inn Belfast City Centre, Best Budget Hotel in Ireland for Ibis Belfast City Centre and Best Serviced Apartments for Cordia Serviced Apartments.

Company Culture

Andras Hotels is Northern Ireland's largest hotel group and we are proud to have been at the forefront of hospitality for the past 30 years.


We subscribe to the Hospitality Employers Charter, which means we are committed to providing training, development, and support to all of our team members.


We offer a range of staff benefits and opportunities to grow your career in our fast-growing company Our Andras Academy provides training and development for all team members and we are an equal opportunities employer.

Company Benefits

What we offer


Health insurance, Vacation, Paid time off, Retirement plan and/or pension, Office perks, Employee development programs, Gym membership or wellness programs, Cycle to work, Referral bonus, Competitive salary, Preferential room rates, Family and friends rates, Long service recognition, Free meals during shifts, Free parking or Discounted parking , Wellbeing Scheme, Work With Charities, Social Opportunities, Employee of the Month, Employee Recognition Scheme

Salary

13.52 per hour