Job Description

BodyScape - Spa Therapist
About Us
BodySpa is a prestigious and well-established spa located within the Crowne Plaza Belfast, offering a sanctuary of relaxation and rejuvenation for both hotel guests and public clients. We are proud to partner with TEMPLESPA, delivering a luxurious range of treatments and skincare products from their award-winning portfolio. BodySpa is operated by Andras House Ltd, Northern Ireland's largest hotel company. As part of the wider Andras Hotels group, we are committed to excellence in service and guest experience
What is the job?
As a Spa Therapist at BodySpa, you will deliver exceptional wellness treatments that promote relaxation, rejuvenation, and overall well-being for our clients. With your expertise, professionalism, and warm approach, you will help create a calming and luxurious experience for every guest.
You will receive exclusive training from TEMPLESPA, equipping you with in-depth knowledge of their award-winning treatments and products. Ongoing training and development opportunities will be provided to help you grow and refine your skills.
In addition to delivering treatments, you will play a key role in maximising spa revenue through the proactive recommendation and retailing of TEMPLESPA products, ensuring clients can continue their wellness journey at home
Hours:
40 hours per week
Pay
13.52 per hour
What we offer:
Andras Hotels are proud to have been at the forefront of hospitality for over 30 years. We subscribe to the Hospitality Employers Charter, which means we are committed to provide training, development and support to all of our team members. We offer a range of staff benefits and opportunities to grow your career in our fast-growing company.
Discounted hotel rates at 000'S hotels worldwide
TEMPLESPA in depth product and treatment training
Product Sales Bonus Incentive
Discounted hotel rates at six thousand hotels worldwide
Health Care Cash Plan
Diamond membership of Kingsbridge Hospital Group
Enhanced Pension Scheme
Enhanced Maternity Pay
Enhanced Paternity Pay
Cycle to work
Recruit a friend scheme
Employee Appreciation and Social Events
Employee of the Month Award
20 for completion of FLOW training
Increased Annual leave with service
Communication and advice on Health and Wellbeing
Free membership at BodyScape Health Club
Andras Academy - Training & Development Programmes & progression opportunities within the Andras Hotels Group
Hotel Incentive Scheme
About the role
Your day to day
Delivering a wide range of high-quality treatments such as massages, facials, body therapies, and specialist spa services using appropriate techniques and premium TEMPLESPA products to meet client needs and desired outcomes.
Conducting thorough consultations to understand each client's individual needs, concerns, and medical considerations, and offering expert advice on suitable treatments and aftercare.
Maintaining a clean, calm, and welcoming spa environment, ensuring all treatment areas meet the highest standards of hygiene and presentation at all times.
Recording accurate client information and treatment notes, including recommendations for future care and home routines.
Providing exceptional customer service, building genuine rapport with guests, and ensuring every visit exceeds expectations.
Promoting TEMPLESPA products, spa packages, and memberships, offering tailored recommendations to help clients maintain wellness between visits and contribute to revenue growth.
Staying current with industry trends and techniques through continuous learning, professional development, and training opportunities provided by BodySpa and TEMPLESPA.
Working collaboratively with your team to ensure seamless spa operations, supporting each other to deliver outstanding guest experiences
How do I deliver this?
We genuinely care about people, and we show this through living the Andras Hotels behaviours.
Team Work - work cooperatively and effectively with others
Positive and "Can Do" attitude - positive, friendly manner with customers and colleagues
Commitment - "I do what I say", commitment to do the best in everything I do
Diversity & Respect - welcome, include and demonstrate respect for all individuals from all groups
Integrity - honest, respectful and accountable
The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.
About the company
We are a leading property development and hospitality company, established in 1981 and based in Belfast, Northern Ireland. We are the city's largest hotel group approaching 1000 bedrooms in the city.
Required Criteria

• Recognised qualification in spa/beauty therapy: NVQ Level 3, ITEC, CIBTAC, CIDESCO, or an equivalent in beauty and massage therapy.
• At least 1 years experience working as a Spa or Beauty Therapist, ideally within a hotel spa or destination spa environment
• Strong knowledge of spa and beauty treatments, techniques, and professional-grade products.
• Sound understanding of anatomy, physiology, and skin care principles
• Exceptional customer service skills with a warm, friendly, and professional manner.
• Excellent communication skills - both with clients and within a team setting
• Outstanding time management and organisational skills, with the ability to manage back-to-back appointments calmly and efficiently.
• High attention to detail and a strong commitment to delivering consistently high-quality treatments.