Job Description

An opportunity has arisen for a full time hands on,

Customer Service Administrator

within a respected well established vehicle repair company. Based in Whitby Rd BS4 3QF of Bristol you will be working alongside a small, friendly close-knit team.

Due to the nature of working in a small team this is a varied role that will see you involved in all office duties, supporting your colleagues where required. Each member is key and plays an integral part to the day to day operations.

The primary role:

First point of call with all in person customers Respond to incoming calls and emails in a prompt and efficient manner Coordinate bookings with multiple sites and mobile technicians Following up on customer quotes Managing any queries Invoicing & creating estimates & Taking Card Payments

Qualifications

Strong computer skills, including proficiency in Microsoft Office and Google Suite Administrative experience with a focus on clerical tasks and data entry Excellent phone etiquette and customer service skills Organisational skills to manage multiple tasks efficiently Typing proficiency and attention to detail Apple ipad & i phone experience
This role is a great opportunity for a motivated, outgoing and customer focused individual, who has a passion for delivering a first-class customer experience. This can be a fast paced environment, so strong multitasking skills and attention to detail are essential.

Hourly rate - 13.00 - 14.00 per hour 20 days holiday + bank holidays & pension plus bonuses - Core hours Monday to Friday 08:00 - 17:00

If you have a strong customer service background, good administration skills and a great personality to match we would love to hear from you today!

Job Type: Full-time

Pay: 13.00-14.00 per hour

Expected hours: 42.50 per week

Benefits:

Company pension Employee discount Free parking Life insurance On-site parking Private medical insurance
Application question(s):

Driving Licence required
Experience:

Administration: 3 years (required)
Language:

English (required)
Work Location: In person