Job Description

About Us

Blackline is a reputable Accident Repair Centre and Bodyshop based in Mid Devon, known for delivering top-quality workmanship and customer service. Our facilities are fully equipped to manage a wide range of repairs--from major accident damage and cosmetic bodywork to full restorations of classic and vintage vehicles.

We collaborate with insurance and accident management companies, ensuring a smooth and stress-free experience for our clients from start to finish.

About The Role

We are seeking a

forward-thinking, reliable, and highly organised Administrator

to manage our busy and growing office. This is a key role within our business and offers the right candidate the chance to make a real impact on day-to-day operations. As the primary point of contact in the office, the Administrator plays a central role in maintaining workflow, customer communications, and supporting both technical and administrative aspects of the business.

This position is ideal for someone looking to work in a dynamic, hands-on environment, where no two days are the same. We value initiative, clear communication, and a proactive mindset.

Key Responsibilities

Check in new jobs and ensure all details are entered accurately into

Autoflow

(our job management software) Manage the Autoflow calendar to schedule repairs and track vehicle progress Maintain clear and timely communication with customers and stakeholders throughout the repair/restoration process Generate and raise invoices using accounting software; prepare and send out invoice documentation Support business development efforts, including generating leads and maintaining client contact records Manage the company owner's inbox and calendar, ensuring priority items are flagged and addressed efficiently Order parts, manage parts stock levels, and reconcile orders for transparency and audit compliance Ensure compliance with

Kitemark

standards - check service equipment dates via external portals Conduct regular risk and stock control audits for tools, materials, and health and safety compliance Maintain up-to-date records for Health & Safety, COSHH, and compliance checklists Support ongoing improvement of internal systems and administrative processes

Key Skills, Experience & Qualifications

Experience using

Autoflow

or similar workshop/job management software (preferred - training available) Proven administrative or office management experience in a similar fast-paced environment Strong organisational and multitasking skills with excellent attention to detail Comfortable with Microsoft Office Suite (Excel, Word, PowerPoint) Effective communicator with a friendly and professional manner - both written and verbal Able to work independently and problem-solve as issues arise Full UK Driving Licence and access to own vehicle essential due to location

Why Join Us?

Be part of a close-knit, supportive team in a growing local business Take ownership of your role and help shape administrative processes as the company evolves Opportunity to work alongside experts in automotive repair and restoration Flexible working arrangements considered Ongoing training and development opportunities
Job Types: Full-time, Permanent, Fixed term contract

Pay: 25,000.00-32,000.00 per year

Benefits:

Company pension On-site parking
Schedule:

Holidays Monday to Friday
Education:

GCSE or equivalent (required)
Experience:

Administrative: 5 years (required)
Licence/Certification:

Drivers licence & vehicle (due to location of workshop) (required)
Location:

Cullompton EX15 3DA (required)
Work Location: In person