We are seeking a detail-oriented and experienced Body Shop Estimator to join our team. The successful candidate will be responsible for assessing vehicle damage, preparing accurate repair estimates, and liaising with customers and insurance companies. This role requires a strong understanding of vehicle repair processes, excellent organisational skills, and the ability to work efficiently in a fast-paced environment. The ideal applicant will have relevant experience in body shop estimation and possess the necessary skills to deliver exceptional service.
Responsibilities
Conduct thorough inspections of damaged vehicles to assess extent of repairs needed
Prepare detailed and accurate repair estimates using specialised software and manual calculations
Communicate effectively with customers regarding repair procedures, costs, and timelines
Liaise with insurance adjusters to facilitate claims processing
Coordinate with technicians and parts departments to ensure timely completion of repairs
Maintain comprehensive records of all estimates, repairs, and customer interactions
Ensure compliance with safety standards and company policies at all times
Assist in prioritising workload to meet deadlines and customer expectations
Skills
Proven experience as a Body Shop Estimator or similar role within an automotive environment
Strong mechanical knowledge of vehicle systems and repair techniques
Proficiency in using hand tools and power tools for basic assessments when necessary
Excellent organisational skills with attention to detail
Ability to perform heavy lifting when required, including moving parts or damaged panels safely
Good communication skills to liaise effectively with customers, insurance companies, and team members
Ability to work efficiently under pressure while maintaining accuracy and professionalism
This position offers an engaging opportunity for individuals passionate about vehicle repair and customer service. The ideal candidate will demonstrate a proactive approach, technical competence, and a commitment to delivering high-quality estimations.