Job Description

Bookings Agent | 26,000 base plus commission | Wakefield HQ

At Space Dental, we're committed to creating confident, natural smiles. We are recognised as one of the leading private dental practices, and provide a range of treatments to straighten, brighten and whiten your smile, as well as implant treatments focused on helping patients regain a complete set of teeth.

Our award-winning, professional team is committed to ensure we achieve outstanding results, no matter the treatment.

Job Summary

This role serves as the first point of contact for patients, providing exceptional customer service to ensure a smooth and efficient appointment scheduling process. This role involves managing patient inquiries, coordinating appointment bookings, and supporting the daily coordination of each clinic's calendar (Wakefield, Sheffield and Stockport). This role is essential in ensuring a smooth and efficient patient experience from initial contact to consultation.

An ideal candidate will possess excellent communication and organisational skills, a friendly and professional demeanour, and the ability to manage multiple tasks in a fast-paced environment.

Responsibilities

Convert inbound and outbound calls and messages via Facebook and Instagram which are related to appointments and general inquiries. Turn patient interest into advancement with clarity and care Schedule, reschedule, and confirm patient appointments using Dentally. Coordinate appointments based on dentist availability and patient needs. Provide accurate information regarding dental treatment. Prioritising immediate white spaces to fill clinics diary to full capacity. Always maintaining a high level of professionalism and customer service. Hit daily, weekly, and monthly KPIs with discipline and consistency Work with a buzzing and ambitious team at our Wakefield HQ

Experience

Dental sales experience is an advantage. Senior level confidence with a minimum of two years in sales/administrate roles Natural on the phone with clear and persuasive communication Money motivated, commercially sharp, and emotionally intelligent You do not wait for opportunity. You create it.
Job Types: Full-time, Permanent

Pay: 26,000.00-60,000.00 per year

Benefits:

Company events Company pension Employee discount Employee mentoring programme Free parking On-site parking Sick pay
Work Location: In person