Job Description

Job Introduction

Box Office Assistant - The Core - Solihull

Casual Contract

The Core is a thriving and successful multi-purpose arts venue in the heart of Solihull town centre, located in Theatre square adjacent to Touchwood and comprising the main 336 seater Theatre, smaller multi-use Studio, Cafe Bar and The Courtyard Gallery exhibition space.


We are currently recruiting for Box Office Assistants who are able to work flexibly to support the seasonal opening demands of the venue. The hours of work will predominantly include working weekends, evenings and bank holidays. The post holder will be required to be adaptable to changes in working hours to meet service needs.


The busy venue hosts a wide variety of shows and events throughout the year including music, drama, comedy, film and dance, as well as a popular annual pantomime. The Core also holds regular art exhibitions and runs a programme of daytime and evening classes and courses.


The Encore Cafe Bar serves hot and cold lunches with a fully stocked bar with a catering function for events and conferences.


The Box Office, located within the main foyer, is the frontline for the venue for ticket sales and information on all performances, events and activities at The Core.


We are seeking staff to work as part of our existing flexible and friendly team of permanent and casual staff, providing the high standards of service expected by our patrons. The successful applicants will be IT literate, have knowledge of cash handling and have excellent customer service skills, preferably in a public service - arts/leisure environment.


An interest in the Arts is preferable but not essential. Full training will be given for all duties and successful candidates must be available for 3 / 4 training days.


In return, we offer the opportunity to develop your experience and skills within a friendly, professional working environment. Solihull Metropolitan Borough Council also offer employees a competitive salary, together with a range of flexible working options, attractive staff benefits and access to the Local Government Pension Scheme.


If any applicant would like to know more about the post or hours prior to application please contact:


Richard Przyrodzki - Marketing Manager - richard.przyrodzki@solihull.gov.uk

Closing date - 26 October 2025

Interviews will commence week commencing 3 November 2025

Please note we are not accepting CVs for this position.


This post is covered by the Fluency Duty, as outlined in the Code of Practice on the English language requirements for public sector workers.


Solihull Council is proud to be an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees - a place where we can all be ourselves and succeed on merit.


Solihull Council has a responsibility for, and a commitment to, safeguarding and promoting the welfare of children, young people and adults at risk and requires all staff and volunteers to share this commitment.