Job Description

Company Overview

At Altrad Generation, we are trusted experts in the supply of Scaffolding, Fencing, Groundworks, Edge Protection, Safety, and Light Access products for all domestic, commercial, and industrial uses. Our national branch network spans across the whole of the UK and Ireland to ensure that we can meet every customer's needs, whatever their location or time restraints.

Job Summary

As an Administrator for Altrad Generation, you will be responsible for carrying out administrative tasks to ensure a smooth and effective running of the branch. As part of your role you'll be responding to all customer enquiries; face to face, by phone and via email, promptly and professionally.

To process the hire and/or sales transactions in a manner that meets the requirement of the customer and of the branch.

What we can offer you:

Competitive pay rate

24/7 access to an Employee Assistance Programme

Bonus Scheme

Health cash plan

Excellent contributory company pension scheme

Long service award

Free on-site parking

Employee referral scheme

Free life insurance

Annual leave

Responsibilities and duties

To acquire thorough working knowledge of all Company products that are available for hire and sale. You'll be expected to keep your working knowledge up to date, particularly when new products arrive.

Prepare hire and sale quotations ad hoc. Follow up all quotations and endeavour to secure business for the Company.

To arrange effective transport to provide a smooth running of collecting/ delivering materials.

Operate all communications equipment speedily and effectively and that all relevant manual or online documentation required is accurately raised at the correct time.

To prompt current and potential customers to use the full range of company products and services.

Complete hire contracts, delivery/ collection notes.

You are responsible for ensuring that the Company's procedure for bad debts and credit control are implemented and the agreed policy is effectively carried out.

Have a due regard to Health & Safety and maintain responsibility around your working environment, other employees, customers and members of the public.

Qualifications and skills

Previous customer experience

Confident telephone skills

Proficient in Microsoft Software i.e. Excel, Outlook

Excellent verbal and written skills

Must have a minimum of 1 years relevant administrative experience, gained in the construction industry, or similar, or a customer service environment

Process driven

Ability to work in a complex and fast-paced environment

Team player

Hands on approach

Job Type: Full-time

Benefits:

Company pension Free parking Life insurance On-site parking Referral programme
Work Location: In person