Office Administrator / Hire Desk Controller

Leeds, ENG, GB, United Kingdom

Job Description

About Us



IMS Robotics UK LTD is the leading company in the UK specialising in the

supply, hire, and repair of underground robotic cutting equipment

for the drainage industry. We pride ourselves on providing top-quality products, exceptional service, and technical expertise to customers across the UK.

We are seeking a motivated and organised

Office Administrator / Hire Desk Controller

to join our growing team. This is an excellent opportunity for someone who enjoys working in a busy, friendly office environment and has a passion for delivering great customer service.

Main Responsibilities



Manage

hire and off-hire

processes for customer equipment.

Liaise with customers and internal staff

to ensure smooth day-to-day operations.

Answer incoming calls

and handle customer enquiries promptly and professionally.

Monitor daily, weekly, and monthly hire activity

to maintain accurate records. Perform

general office administration duties

, including data entry and documentation.

Report directly to the Office Manager

, supporting with any additional office tasks as required.

Requirements



Excellent attention to detail

and strong organisational skills.

Professional telephone manner

and good communication skills. Experience in

customer service

is advantageous but not essential. Previous

hire desk experience

is beneficial, though full training will be provided. Proficiency with standard office software (Word, Excel, Outlook) preferred.

Benefits



Company pension scheme

Supportive team environment with full training provided Opportunity to grow within a leading company in the drainage robotics industry
If you have a proactive attitude, enjoy working as part of a dynamic team, and want to be part of a company at the forefront of underground robotics,

we'd love to hear from you!



Job Types: Full-time, Part-time

Pay: 24,420.00-30,000.00 per year

Expected hours: 40 per week

Work Location: In person

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Job Detail

  • Job Id
    JD3995782
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Part Time
  • Salary:
    Not mentioned
  • Employment Status
    Part Time
  • Job Location
    Leeds, ENG, GB, United Kingdom
  • Education
    Not mentioned