Job Description

To ensure the efficient, compliant and profitable operation of the Branch



Recruit, lead, mentor and motivate all branch staff Attend Management Meetings including training and safety meetings within the company & champion compliance. Review current programmes and performance against objectives Co-ordinate and direct local marketing activities in partnership with Marketing Dept Regularly review facility requirements and offer suggestions for improvement as required Establish, in conjunction with Senior Management, pay plans and incentives for Staff Co-ordinate, control and regularly appraise the work of sub-ordinates Establish and administer safety and security procedures Supervise, plan & implement the training of staff with in-house trainer. Promote improved opportunities for staff training and development. Working with the Transport Manager to oversee the maintenance programme of all vehicles attached to the Branch and ensure their operation in accordance with legal requirements. Visit existing and potential customers if required Quality check work of sub-ordinates as and when required Complete and/or check all Branch operating, financial and personnel returns Calculate costs and rate for vehicles, labour and warehousing Allocate vehicles and labour to individual removals Carry out routine checking of Drivers hours and records Reduce establishment running costs in line with Company budget Explore opportunities to expand sales revenue in line with the Company profit plan Improve efficiency of staff through increased motivation and improved working conditions. Increase efficiency by the economic scheduling of vehicles and crews. Any other duties as may be reasonably requested by the Regional & General Manage

Ensure compliance of oneself and subordinates with defined Quality System Policy and Procedures pertinent to ISO9002 Ensure warehouse facilities are maintained, compliant and all storage is recorded and administered accurately Ensure compliance of oneself and subordinates with the Heath and Safety at Work Act 1974 Ensure good customer relations are maintained at all times Able to work both independently and within a team Ability to work under pressure and meet strict deadlines

Proven experience in branch or operations management with commercial acumen Strong leadership, man-management and team development skills Excellent written and verbal communication, positive influencing and problem-solving abilities. Knowledge of health & safety and quality compliance standards * Ability to manage budgets, logistics, and customer service