Job Description

Contract type: Fixed Term Contract (12 months)

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Hours: Full Time, 35 hours

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Location: Buxton (Postcode: SK17 6DE)
This role is a branch based role which requires you to be on-site.

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Application process: Please apply via the application button which will direct you to our careers site. If you require any adjustments to assist you in applying, please contact careers@thenottingham.com

As a Branch Manager, you will be responsible for the day-to-day leadership and operational management of your branch. You'll drive team performance, ensure high standards of service delivery, and maintain effective coordination across all branch functions. In addition, you will provide support to the Area Manager and may deputise in their absence, contributing to the wider success of the area.

Here's a taste of what you will be doing as a Branch Manager at Nottingham Building Society: -

Service

Deliver scorecard targets consistently Foster teamwork and collaboration across branches and the wider business Maintain high standards of branch presentation and customer service Promote a customer-focused culture and achieve customer satisfaction goals

Business Management

Support The Nottingham's proposition and increase customer/member numbers Develop and implement branch business plans with Area Manager support Build strong relationships with internal teams and external stakeholders Identify opportunities to promote and sell appropriate products and services

People Management

Lead, coach, and develop branch team members Ensure effective recruitment, training, and performance management Manage development plans with regular progress reviews alongside the Area Manager
About you: -

Strong financial services knowledge and business acumen Understanding of Conduct, Operational Risk, and Treating Customers Fairly (TCF) principles Familiarity with Terms & Conditions (T&C) frameworks Proven people management and team leadership skills Ability to motivate and build effective teams Extensive customer service experience Skilled in developing and leading high-performing teams
Reward & Benefits -

A fair and competitive salary evaluated against market data, annual discretionary bonus scheme, Medicash healthcare scheme, 29 days annual leave plus bank holidays and enhanced family leave. Commitment and dedication to your ongoing personal and professional development. We help you to own and grow your potential so you can be at your best in your current role and to support your future career aspirations. For all full-time roles we work a 35-hour working week to promote a work/life balance, we want you to be at your best inside and outside of work. A friendly and inclusive culture where teams genuinely strive to do the right thing by their colleagues and our customers. A strong sustainability agenda - we're continually finding new ways to be kinder to the environment by reducing our carbon footprint. We're passionate about giving back to the communities in which we serve as well as supporting local charities as part of the Samuel Fox Foundation. One of the many ways you can get involved is to use the 2 days per year paid leave to volunteer for causes or charities that are important to you. Your health and wellbeing is our priority, we encourage this through a suite of support resources, including a team of trained mental health first aiders.
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Embracing Diversity Together: -

We proudly embrace and celebrate diversity as a fundamental cornerstone of our values. We believe that a diverse and inclusive workplace is not just essential for our success but is also a reflection of the vibrant communities we serve. Our commitment to diversity extends beyond our internal culture to the way we approach advertising and engage with our customers.

Our commitment means actively working to eliminate barriers and biases that may hinder equal opportunities within our organisation. We strive to ensure that all individuals, regardless of background, have an equal chance to thrive and advance in their careers.

We acknowledge that diversity is not just a goal to be achieved but a continuous journey toward creating an environment that embraces differences and promotes equal opportunities for all. We are committed to fostering an inclusive culture that encourages collaboration, creativity, and a sense of belonging for every member of our community.

About us: -

Together we overcome barriers and shape brighter futures for our customers, colleagues and our communities.

We are a mutual, which means we don't have shareholders. Instead, we're owned by our members and use our money to do good, investing in our community, responsible causes, and - well, you. So, we're always striving to do the right thing for our colleagues, communities and members.

Although our history spans over 170 years, our purpose of helping our members save, plan for and protect their financial futures is enduring. At Nottingham Building Society, we are dedicated to overcoming obstacles and turning challenges into opportunities. At the heart of our mission is our unwavering commitment to breaking down barriers and building better futures by helping our customers achieve the significant milestone of owning their own home.

Job Types: Full-time, Fixed term contract
Contract length: 12 months

Schedule:

Day shift Monday to Friday Weekend availability
Work Location: In person

Application deadline: 06/08/2025