Job Description

Lead a specialist branch where your expertise in timber really makes a difference.

We're looking for an experienced and commercially minded

Branch Manager

to lead at

Lords Timber Hemel Hempstead

.

This is an exciting opportunity to take ownership of a well-established site, strengthen local customer relationships, and guide a skilled, close-knit team in a business known for quality, service, and specialist timber knowledge. You'll combine hands-on leadership with commercial awareness, ensuring smooth day-to-day operations and continued growth.

What you'll be doing

Overseeing daily branch operations, including sales, service, stock control and team management Working alongside your team to deliver expert advice and outstanding customer service Driving business growth through strong local engagement and proactive sales activity Managing stock accuracy, product quality, and site safety Supporting and developing your team to achieve their best Ensuring efficient delivery of our specialist services

What we're looking for

Proven experience in branch or operations management within the

timber or builders' merchant

sector In-depth

knowledge of timber products and services

A confident communicator and hands-on leader with a customer-first mindset Strong commercial and organisational skills A good understanding of

Health & Safety

and site compliance Approachable, proactive, and motivated to grow a specialist branch within a national group

What you'll get

Competitive salary and performance-related bonus A friendly, down-to-earth working culture where your contribution is valued Ongoing training, support and career progression within a growing national group
At Lords, you'll be part of a collaborative, customer-focused business that values initiative, teamwork, and local relationships.

If you're ready to lead a specialist branch and build on our reputation for quality timber products and service, we'd love to hear from you.

Company Description

Lords Builders Merchants was established 40 years ago and remains a family-run business. Our network of branches offers a broad range of building materials and extended delivery area for trade professionals and homeowners in across London and the Home Counties. Part of the Lords Group of companies, Lords Builders Merchants offers good opportunities for growth and development.

Lords Group is an equal opportunity employer that recognises the importance of diversity and inclusion. Our workplace is for everyone! The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking. So, bring us your personal experience, your perspectives, and your background and come and join the Lords family.

Job Types: Full-time, Permanent

Benefits:

Company events Company pension Cycle to work scheme Employee discount Enhanced maternity leave Enhanced paternity leave Free flu jabs Health & wellbeing programme Life insurance Referral programme
Work Location: In person