Job Description

Branch Manager - Retail & Warehouse

Holland Horticulture, Manchester

Salary: Negotiable (based on experience)

Start Date: As soon as possible

About Us

Holland Horticulture is a long-established, family-run horticultural business serving customers across the Manchester region. We pride ourselves on expert knowledge, excellent service, and consistently high operational standards. We are now looking for a hands-on Branch Manager to lead the operation of our Manchester retail store and warehouse.

Role Overview

The Branch Manager is responsible for ensuring the smooth, efficient, and professional day to day running of the branch across retail, on-line sales and warehouse functions. This is a hands-on operational and strategic role, overseeing sales, staff, shopfloor standards, warehousing, stock control, on-line sales and EPOS systems.

You will have autonomy over day-to-day operational decisions and will report directly to the company directors.

Key Responsibilities

Operational Management

Oversee day-to-day retail store and warehouse standards, ensuring a clean, organised, and professional environment Maintain compliance with company procedures and operational expectations Ensure exceptional levels of customer service across the branch
.Provide remote oversight and management support to our Huddersfield branch

Warehouse & Stock Control

Manage and support the Warehouse Supervisor Oversee stock control, replenishment, and ordering Maintain accurate EPOS and stock records Ensure efficient and timely goods-in and goods-out processes

Staff Management

Lead, develop, and motivate the store and warehouse teams Conduct staff training and support professional development Plan and manage the staff rota for a 7-day operating schedule Handle general HR duties in line with company policies

Decision-Making & Reporting

Make operational decisions and approve purchases within agreed limits Produce regular operational updates and reports for the company directors

Requirements

Minimum 3 years' experience in a managerial or operational leadership role Strong IT and EPOS system skills Experience managing teams in a 7-day operational environment Excellent communication, organisational, and leadership abilities Ability to work flexibly across a 5-day rota (minimum 40 hours per week)

Benefits

On-site parking Standard UK holiday entitlement (28 days including bank holidays) Opportunity to lead a respected branch within a long-established, family-run business

Working Hours

Full-time, minimum 40 hours per week Working 5 days out of 7 on a flexible rota Based solely at the Manchester branch
Job Types: Permanent, Full-time

Pay: From 30,000.00 per year

Benefits:

On-site parking
Experience:

Retail sales: 3 years (required) customer service: 3 years (required)
Work Location: In person