Job Description

An exciting opportunity at our Spartan Motor Factors in Stafford.

42 hours per week Monday - Friday and every other Saturday morning

Job Overview

As a Branch Manager, your role is pivotal to the success of the business, ensuring that the branch work collaboratively to deliver excellent and professional service to both external customers and internal partners.

Why work for Spartan Motor Factors

We are a people first organisation for our colleagues, the customer is at the heart of everything we do, and in turn we put our colleagues at the forefront of our business. We're looking for people who love what they do, are passionate about delivering only the very best and make it their business to excel, whatever their role. We strive to support all our employees through their individual career paths and thrive within our business.

Key Responsibilities

Leading and motivating a large team to put their best foot forward this includes line management responsibility for the branch team Full responsibility for all sales, operations, resource and customer service within the branch in order to ensure that we hit our daily sales targets and operational KPIs Have an enthusiastic willingness to have a daily involvement in HR, performance management, succession planning and recruitment our people are our most valuable asset Ensure compliance with Health and Safety and branch standards we need you to lead from the front and drive our safety first culture Actively demonstrate behaviour in line with our Company core values Promote a customer focused mindset within the branch Work collaboratively with our field based teams to ensure that we are maximising on customer opportunity Average of 42 hours per week, Monday to Friday 8 and half hours between 8am and 6pm and alternate Saturdays from 8.30am to 12.30pm Skills and Experience Leadership experience Great communication skills demonstrate the ability to develop customer relationships and drive customer connectivity High levels of focus, energy and drive Good business acumen

Skills and Experience

Leadership experience Great communication skills demonstrate the ability to develop customer relationships and drive customer connectivity High levels of focus, energy and drive Good business acumen

What we offer

Competitive Salary plus Bonus 28 days annual leave Staff discount Genuine career progression

Spartan Motor Factors is a multi-branch motor factor operation delivering quality car parts and car accessories to customers and thousands of garages across the UK.

Spartan is the Motor Factor arm of the Tetrosyl Group operating 37 stores across the country. At Spartan we offer top brand products at fantastic prices, offering great value everyday with a fantastic choice of car parts and accessories from all the top brands such as CarPlan, Ring Automotive, Haynes, Champion, Garmin and JBL.

This is a great opportunity for you to join us in this full time permanent Branch Manager role in our Stafford Branch.

The Branch Manager runs the day to day management of the store. This includes ensuring that sales targets are met by actively seeking customers and sales, by the guiding and motivation of other staff to achieve the same and by making sure customers receive great service. It also includes ensuring all company standards, procedures and policies are adhered to - all of which help maximize overall commercial performance.

Our ideal candidate would have experience and knowledge of supervision and / or management in a retail environment, be motivated, enthusiastic with experience of delivering high levels of customer service in a retail environment.

Responsibilities

Managing and motivating the team to increase sales and ensure efficiency Managing stock levels and making key decisions about stock control Pre and Post operational checks; ensuring shop areas are ready for customers, all signage is correct and up to date, ensuring close down procedure is adhered to, quality checks made throughout the day Possessing good product knowledge or being enthusiastic to learn to enable you to effectively communicate with customers to be able to sell and up sell Delivering excellent customer service and engaging customers to support a culture of customer service and selling Responding effectively to customer complaints and comments Ensuring banking is carried out regularly and accurately Updating store staff on store performance, new initiatives and other pertinent issues Making regular tours of the sales floor, talking to colleagues and customers, identifying urgent issues and solving them Organising promotions, displays and events Working flexible hours across the trading week in accordance with the needs of the store

Skills Required

An enthusiastic, friendly & professional manner Excellent telephone/ interpersonal skills Good communication skills are essential IT literacy skills Must be able to work on initiative and as part of a team

The following will be an advantage:

UK driving licence

Job Types: Full-time, Permanent

Benefits:

Employee discount On-site parking
Schedule:

Day shift
Ability to commute/relocate:

Stafford: reliably commute or plan to relocate before starting work (required)
Experience:

Motor Factor: 1 year (required)
Licence/Certification:

Driving Licence (preferred)
Work Location: In person

Application deadline: 09/06/2025
Reference ID: Stafford Manager