Job Description

Hours

Monday to Saturday 09.00 - 17.00 (5 days per week)

Overview

We are seeking a dynamic and results-driven Branch Manager to lead our team and oversee the daily operations of our Twickenham branch. The ideal candidate will possess strong leadership skills and a proven track record in sales and customer service. As the Branch Manager, you will be responsible for driving business growth, managing staff, and ensuring that our customers receive exceptional service.

Responsibilities

Lead and manage the branch team to achieve sales targets and deliver outstanding customer service. The ability to learn all about Todd Doors products and be able to pass that information onto our customers. Develop and implement strategic plans to drive business growth and improve operational efficiency. Monitor branch performance metrics and prepare regular reports for senior management. Train, and mentor staff to foster a high-performance culture within the branch. Ensure compliance with company policies, procedures, and regulatory requirements. Maintain strong relationships with customers, addressing any concerns or issues promptly.

Qualifications

Proven experience in a managerial role within a retail environment. Strong leadership skills with the ability to motivate and develop a diverse team. Excellent communication and interpersonal skills to build relationships with customers and staff. Ability to manage multiple priorities effectively. A commitment to delivering exceptional customer service at all times.
If you are an enthusiastic leader looking for an exciting opportunity to make an impact in our organisation, we encourage you to apply for the Branch Manager position.

Job Type: Full-time

Pay: 40,000.00 per year

Additional pay:

Bonus scheme
Benefits:

Additional leave Bereavement leave Company events Company pension Cycle to work scheme Employee discount Enhanced maternity leave Enhanced paternity leave Free flu jabs Free parking Health & wellbeing programme Referral programme Sick pay Store discount
Experience:

Managerial: 2 years (required) Product sales: 2 years (required)
Work Location: In person

Reference ID: LBM March 2025