Job Description

Location: Avonmouth & Severn Beach, Bristol (2 positions available)

Salary: Subject to experience

Job Type: Full-Time, Permanent

Hours: 37.5 hours per week, 9.00am - 5.30pm (Monday to Friday)

Branch Operator

- The Role:


Davies Turner Air Cargo (DTAC) is seeking a motivated and experienced Branch Operator to join the Bristol team taking on an internal sales and operational functions role within our airfreight business in Bristol. This role would suit someone with an outgoing personality who enjoys a challenge but has a good attention to detail.


The ideal candidate should have a background in freight operations and be looking for a change. A keen commercial awareness and a commitment to excellent customer service is a must.


Key Responsibilities:


Handle and follow up on branch quotations promptly, ensuring accuracy and maximising shipment profitability Provide a high standard of customer service to both internal and external clients, offering accurate information and maintaining a professional and helpful approach Support the branch in achieving revenue targets by demonstrating strong commercial awareness within the airfreight sector Prepare accurate quotations and offer expert advice to key accounts and other customers to optimise profitability Build and maintain strong working relationships with colleagues across the company Ensure all activities comply with Davies Turner's policies and procedures Provide operational support across departments, including job input into systems, initiating freight documentation, and handling customer bookings and queries Resolve operational challenges such as delays, capacity issues, and documentation discrepancies

Branch Operator

- You:

Experience:

Minimum of 2 years in airfreight operations

Knowledge:

Strong understanding of international airfreight regulations, pricing structures, import and logistics processes

In addition, you'll also need the right to work in the UK - we are not able to sponsor work permits.

Branch Operator

- Benefits*:


Competitive salary with performance-based incentives Opportunities for professional growth and career progression A dynamic and fast-paced working environment Up to 25 days holidays plus Bank Holidays Life cover Profit related pay Defined contribution pension scheme Discounted store/shopping benefit scheme Private healthcare Car parking Employee Assistance Programme Industry recognised training

If you are passionate about the airfreight industry and have the expertise to drive commercial success while ensuring smooth operations, we would love to hear from you.