Job Description

Job description

About Us:

Morrells Woodfinishes, an esteemed British company founded in 1902, is a leader in high-performance wood finishes. We have an extensive European brand presence and are proud to be a part of RPM International Inc. Our expertise lies in developing, manufacturing, and distributing a comprehensive range of high-quality wood finishes, complemented by a customised colour-matching service for paints, stains, and tinted lacquers.

Position:

Trade Counter/Branch Supervisor

Job Type:

Full-time, Permanent

Location:

In person

:

As a Trade Counter/Branch Supervisor, you will play a crucial role in our operation. In recognition of this the role attracts a base salary and quarterly commission.

Your responsibilities include:

Accurately processing orders through the Sales Order Processing System. Providing exceptional customer service, whether in person, over the phone, or via email, by offering expert advice on product usage and application. Accurate manufacturing of Fastmatch Colour in-branch to fulfil customer requirements. Safely handling paint containers of varying weights (up to 30 litres). Adhering to our FM branch quality control system, maintaining accurate records. Increasing sales by promoting additional products from the Morrells range. Properly managing paperwork, cash receipts, and petty cash for banking. Ensuring optimal branch stock levels to meet customer demand while not exceeding targets. Maintaining a clean, tidy, secure, and safe environment for both customers and employees. Regularly inspecting the site and reporting any issues to the Branch Team Leader. Keeping records of service failures and compiling management reports as requested. Using appropriate personal protective equipment (PPE) at all times.

Qualifications and Skills:

Successful candidates should possess:

Competency and confidence in using Fastmatch colour equipment (desirable) Experience using Microsoft Dynamics 365 Desirable A proven ability to work efficiently under pressure to meet customer expectations. Commitment to the health, safety, and well-being of co-workers and the environment. A willingness to adapt to changing business needs. A positive attitude, even in challenging situations. Strong team working skills. The ability to work independently.

Company Commitment:

Morrells Woodfinishes is committed to equal opportunities and firmly opposes any form of unfair discrimination based on race, colour, nationality, ethnic or national origin, sex, marital status, disability, sexual orientation, age, religion, or belief. Our selection of candidates is solely based on their ability and suitability for the role.

Schedule:

Monday to Friday

Supplemental Pay Types:

Commission pay

Experience:

Retail: 1 year (preferred) Stock taking: 1 year (preferred)

Licence/Certification:

Driving Licence (preferred)
If you are a motivated and enthusiastic candidate, we invite you to apply for this exciting opportunity.

Job Types: Full-time, Permanent

Additional pay:

Commission pay
Schedule:

Monday to Friday
Experience:

Microsoft Dynamics 365: 1 year (preferred) Retail/Trade Counter: 1 year (preferred)
Licence/Certification:

Driving Licence (preferred)
Work Location: In person