Job Description

Company Description

Raffles London at The OWO is home to three unique dining experiences created by Mauro Colagreco, the acclaimed chef behind Mirazur on the Cote d'Azur, which was awarded the illustrious title of Best Restaurant at The World's 50 Best Restaurants 2019. He is also the first chef to be appointed as the UNESCO Ambassador for biodiversity, which will see Mauro continue his work promoting an awareness of the impact that food choices have on ecosystems. At Raffles London, Colagreco offers three dining experiences: Mauro Colagreco at Raffles London at The OWO, Saison and Mauro's Table.


Driven by a consistent commitment to seasonality, local procurement, and sustainability, all three of Colagreco's dining experiences will showcase the UK's best organic produce sourced daily from farms, fields, and shores across the country. Colagreco's culinary offering will truly be the heart and soul of the hotel, in which guests and locals can come together to celebrate, meet, entertain and delight.


Mauro Colagreco at Raffles London at The OWO, his signature restaurant, is an ode to travel and discovery told through food. The restaurant showcases Chef Mauro's culinary innovation and passion towards sustainability through his commitment to sourcing local, seasonal ingredients - with a particular focus on the rich diversity of native British vegetables. A meal here is all about the journey.





Scope of Position


Reporting into the sous chefs you will lead and run the breakfast section of the kitchen overseeing and managing commis and demi chef de parties, assisting sous chefs in the preparation and service of food, in accordance with Raffles ad Mauro's standards whilst ensuring equipment and utensils are always kept clean & tidy to the standards required by the Hotel.


Responsibilities:

Lead and manage the breakfast section of the kitchen, overseeing production, service and hygiene standards. Follow the procedures, methods and recipe as outlined in communication. Ensure correct storage, rotation and labelling of food stuffs, equipment, and dry goods. Work with sous chefs to ensure stock ordering and deliveries are managed correctly. Involvement in training of demi chefs, commis chefs and apprentice chefs to set standards. Involvement in production and development of dishes for all outlets, maintaining standards. Projects for benefit of kitchen advancement. Always able to explain services to guests, visitors, and employees. Respond promptly to the service needs of the guests, employees, and visitors. Additional responsibilities in absence of line manager or senior employee. Performs other duties as required or assigned including working in a different department or restaurant, than usually assigned.

Who are we looking for?

A proven track record and ability to provide high levels of service under pressure. Exceptional communication and customer service skills, both written and spoken. Strong time management skills with the ability to multi-task while maintaining an immaculate and professional appearance. An understanding and willingness to contribute to a 24h operational schedule when required.


Additional Information

Why join our Raffles team?

Not only will you be joining one of the worlds best hotels you will also receive great benefits including:

28 days holiday including bank holidays plus a day extra for every year of your service up to 5 years (35 Days). Staff meals whist on duty. Free dry cleaning for uniform. Employer pension contribution of 3% Enhanced sick pay. Enhanced maternity, paternity and adoption pay. Life Assurance 1x salary Employee assistance program, including virtual GP and financial advice. Season ticket loans and cycle to work scheme. Colleague gifting to celebrate special occasions. Paid days off to move house or give back time to a charity of your choice. Internal learning and development programmes tailored to you. Fun-filled events, whether that's a pub quiz, team run or festive party. Employee benefit card offering discounted rates of up to 30% at Accor worldwide and Raffles London F&B outlets.

What are the Raffles Values?

Be You:

Be creative, innovative, and enthusiastic, showing your personality and flair.

Be Kind:

Demonstrates humility and generosity through emotional connection with colleagues and guests.

Be Happy:

Consistently uplifting colleagues and guests through a joyful connection and positive personality.

Be Confident:

Openly shares knowledge and skills with other colleagues to achieve excellence.

Have Your Purpose:

Demonstrating care and responsibility within your role, to make a tangible impact on the business.