Job Description

Job Overview:

We are seeking a friendly, reliable, and experienced

Breakfast Front of House Team Member

to join our hospitality team. In this role, you will be responsible for providing excellent service to guests during breakfast hours, ensuring a smooth, welcoming, and efficient dining experience. Prior hospitality experience is essential, as you'll be expected to work proactively and independently in a fast-paced environment.

Key Responsibilities:

Greet and seat guests promptly in a warm and professional manner Take food and beverage orders accurately and efficiently Serve breakfast items in accordance with hotel and health & safety standards Maintain a clean and well-organized dining area, including resetting tables promptly Assist with setting up and breaking down the breakfast area, including restocking buffet and beverages Provide guests with information about menu options, special dietary requirements, and local attractions as needed Handle guest queries or complaints with professionalism and escalate issues where appropriate Work collaboratively with kitchen and housekeeping teams to ensure high standards of guest satisfaction Follow hotel policies and procedures at all times

Requirements:

Previous hospitality or customer service experience (minimum 1 year preferred) Strong communication and interpersonal skills Ability to work early mornings, weekends, and holidays as required High standard of personal hygiene and grooming Professional and friendly attitude Ability to stand and move for extended periods and lift light to moderate loads

What we can offer you:

An exciting variety of career paths: Explore a wide range of roles and career paths across our pubs and hotels. Supportive environment: We put people first and strive for a collaborative and trusting atmosphere where everyone is valued. Continuous growth: Engage in learning and development programs to fuel your personal and professional growth. 25% discount on food and drink, across all our pubs and hotels for you and your friends and family. Increasing to 30% after one year, 35% after three years and 40% after five years. A fair share of tips, paid on top of your hourly pay and paid on a weekly basis. Discounted hotel stays at hotels in the Fuller's Family Access to 'My Fuller's' - our online benefits platform where you can make savings at 100s of retailers and access discounted gym memberships, cinema tickets and much more. Healthcare Cash Plan - after one year with us you will have access to a 24-hour GP service and the ability to claim your money back for dentist and eyecare appointments. Full induction and training The option to receive up to 35% of your earnings as you earn them with Wagestream. This means you won't always need to wait until payday.


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