Job Description

Job Overview:
We are seeking a friendly, reliable, and experienced Breakfast Front of House Team Member to join our hospitality team. In this role, you will be responsible for providing excellent service to guests during breakfast hours, ensuring a smooth, welcoming, and efficient dining experience. Prior hospitality experience is essential, as youll be expected to work proactively and independently in a fast-paced environment.
Key Responsibilities:
Greet and seat guests promptly in a warm and professional manner
Take food and beverage orders accurately and efficiently
Serve breakfast items in accordance with hotel and health & safety standards
Maintain a clean and well-organized dining area, including resetting tables promptly
Assist with setting up and breaking down the breakfast area, including restocking buffet and beverages
Provide guests with information about menu options, special dietary requirements, and local attractions as needed
Handle guest queries or complaints with professionalism and escalate issues where appropriate
Work collaboratively with kitchen and housekeeping teams to ensure high standards of guest satisfaction
Follow hotel policies and procedures at all times
Requirements:
Previous hospitality or customer service experience (minimum 1 year preferred)
Strong communication and interpersonal skills
Ability to work early mornings, weekends, and holidays as required
High standard of personal hygiene and grooming
Professional and friendly attitude
Ability to stand and move for extended periods and lift light to moderate loads
What we can offer you:

• An exciting variety of career paths: Explore a wide range of roles and career paths across our pubs and hotels.
• Supportive environment: We put people first and strive for a collaborative and trusting atmosphere where everyone is valued.
• Continuous growth: Engage in learning and development programs to fuel your personal and professional growth.
• 25% discount on food and drink, across all our pubs and hotels for you and your friends and family. Increasing to 30% after one year, 35% after three years and 40% after five years.
• A fair share of tips, paid on top of your hourly pay and paid on a weekly basis.
• Discounted hotel stays at hotels in the Fullers Family
• Access to xe2x80x98My Fullers our online benefits platform where you can make savings at 100s of retailers and access discounted gym memberships, cinema tickets and much more.
• Healthcare Cash Plan after one year with us you will have access to a 24-hour GP service and the ability to claim your money back for dentist and eyecare appointments.
• Full induction and training
• The option to receive up to 35% of your earnings as you earn them with Wagestream. This means you wont always need to wait until payday.

About Company: The Wellington is a historic pub/hotel, serving both tourists and Waterloo Station commuters. With a diverse crowd and a bustling central London location, you can expect a busy, challenging environment.