Job Description

The closing date is 29th May 2025

Job summary

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To provide general information and support about cancer and cancer services, to enable people to navigate the health and social care system and make choices that are best for their cancer and their life. A key aspect of the role involves daily and direct e.g. face to face and telephone communication with patients, relatives, carers, and other health and social care professionals.


To deliver Personalised care and support planning via a Holistic Needs Assessment after a cancer diagnosis has been given, and at other points in their pathway, as appropriate. This is undertaken through a series of facilitated conversations using the assessment tool to identify patients and carers needs and ensure that people get the right support to meet their needs.


To coordinate access to the right information and education resources to support people in making decisions about aspects of their own care, enable independence and support self-management as appropriate. Develop a partnership approach to working in order to empower the patient

Main duties, tasks & skills required

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Communicate effectively with individuals, their families, carers and health and social care practitioners using a range of styles and ensuring information remains confidential at all times.


The role requires use of judgement in responding to the needs of the person and relates to identifying the complexity of the situation, providing appropriate advice and escalating to the clinical nurse specialist where appropriate.


Provide support to cancer patients, assessing their holistic needs, and supporting them to self-manage by providing the relevant information and advice and signposting them to other resources and services available to meet their identified needs.


Support those being treated for or living with cancer, to navigate the complex health and social care system, by building relationships with professionals and facilitating access to these services, including generating referrals on the person's behalf where necessary.


Act as advocate and facilitator to resolve issues that may be perceived as barriers

About us

------------


At

Somerset NHS Foundation Trust

, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:

Flexible working options

to help you balance work and life

NHS pension scheme

for long-term financial security

Generous annual leave allowance

to recharge and relax A strong focus on

career development

to help you grow and achieve your potential

Additionally, you'll gain access to our

Blue Light Card

, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.


We are proud to foster a

diverse, skilled, and inclusive workforce

, and we encourage applications from all backgrounds.

Why Somerset?

Somerset offers the perfect blend of

idyllic countryside, outstanding areas of natural beauty

, and

breathtaking coastlines

, with vibrant cities like

Bristol

,

Bath

, and

Exeter

just a short drive away - and only two hours to

London

.


The region is home to excellent

educational facilities

, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future.

Somerset truly has it all

- the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.

Job description

-------------------


For more details and further information about the role, please see the attached job description and person specification.

Person specification

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Qualifications

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Essential

English Language and Mathematics Grades A B C or equivalent


Evidence of continued role development


Willingness to undertake Macmillan learning and development courses




####

Desirable

Coaching and teaching qualification


Level 2 psychological skills training


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Experience

####

Essential

Relevant health or social care experience at AFC level 3 or 4


Experience of Multiprofessional working


Experience in the use of data management




####

Desirable

Experience of coordinating a patient workload


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Additional Criteria

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Essential

Evidence of a good standard of Literacy English language skills


Evidence of good communication skills


Experience of Multi professional working


Experience in the use of data management


####

Desirable

Understanding of personalised care and support planning as set out in the NHS Long Term Plan


Evidence of ability to present to group of patients and relatives in formal


Knowledge of relevant cancer treatments interventions and terminology




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Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.


###

For help with your application, contact:

Claire Lloyd


claire.lloyd@somersetft.nhs.uk


01823342621


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Pay scheme

Agenda for Change


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Band

Band 4


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Salary

26530.00 to 29114.00 Yearly
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Contract

Permanent


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Working pattern

Full-Time


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Reference number

184-OL-OR-2423


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Job locations

Musgrove Park Hospital

Musgrove Road

Taunton

Somerset

TA1 5DA