Job Description

Apple creates and delivers world-class content experiences to millions of viewers globally. Our broadcast engineering teams design and operate state-of-the-art facilities that power live music, video, and sports broadcasts, setting new standards for quality and innovation in the industry.

Description

This role will join as a core member of a global team of broadcast engineers, designing, building, and supporting the infrastructure, workflows, and facilities underpinning world-class live experiences for Apple Services. Join Apple Live Operations, a leader in live broadcasting, and play a key role in delivering exceptional viewing experiences. We're a tight-knit team that thrives on collaboration, creativity, and a shared passion for flawless execution. This role offers incredible opportunities to contribute your unique skills, develop your expertise in a dynamic field, and make a significant impact on Apple's global presence. Broadcast Operations Managers oversee the technical and operational aspects of multiple live broadcast streams, ensuring seamless transmission and production. This role requires strong coordination with cross-functional teams, vendors, and broadcast partners to manage content acquisition, encoding, and distribution. You will contribute to and refine existing workflows as the product evolves. This role demands a flexible schedule, including nights and weekends, to support live events across global time zones.

Responsibilities

Serve as a live event day manager ensuring Apple quality standards and smooth streaming operations through the platform for viewers. Oversee the operation and maintenance of a broadcast master control facility, ensuring optimal performance and adherence to industry best practices. Supervise broadcast operators and quality control. Collaborate with technical and non-technical teams (internal & external). Monitor signal flow, troubleshoot issues, and implement stabilization measures. Coordinate with engineering and production for optimal signal quality and disaster recovery. Understand and adhere to SOPs, contributing to updates as needed. Maintain a highly flexible schedule, including nights and weekends, to accommodate live events across various time zones. Broadcast schedules fluctuate based on event locations. Up to 25% + travel required; both domestic and international

Minimum Qualifications

A proven track record of experience in broadcasting or streaming in a high-tech multimedia environment. Significant experience working with technical teams, digital media workflows and live production environments. Skilled in vendor management, including contract negotiation, performance monitoring, and relationship building. Experience with change management processes. Excellent communication skills for leading meetings, escalating issues, and reporting to executives. Strong problem-solving skills and ability to maintain composure under pressure. Proficiency in time management and meeting deadlines. Proven proficiency in broadcast signal analysis, cloud-based solutions, and distribution technologies (CDN, SCTE, DAI). Proven understanding of live television production, including switchers, audio mixing, graphics, and IP-based transport (SMPTE 2110. HLS, SRT, RTMP, etc.). Proven industry experience of working with broadcast regulations, encryption systems, and compliance standards. Knowledge of video and audio quality control methodologies and tools (waveform monitors, vectorscopes, audio loudness meters). Familiarity with automation systems used in broadcast environments. Experience with disaster recovery planning and execution in a broadcast environment.

Preferred Qualifications

Experience in a supervisory role. Experience with cloud-based video workflows and platforms (AWS, Azure, Google Cloud). Understanding of networking protocols and technologies relevant to media transport (TCP/IP, UDP, Multicast). Experience with content management systems (CMS) and metadata management. Experience managing and mentoring broadcast operations teams. Strong analytical and problem-solving skills with a focus on root cause analysis. Ability to adapt to changing priorities and new technologies. Experience with live sports broadcasts is beneficial





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