Job Description

Join us as a Broker Business Development Manager in Lombard

You'll be acting as a relationship manager for a panel of brokers and working with the marketing teams on our growth strategy We'll look to you to develop productive relationships with brokers to make sure they understand the business proposition and deliver fit for purpose client solutions You'll have a pivotal role as you support the development of the bank and grow accounts to meet our needs and strategy

What you'll do

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In this key role, you'll be acting as a first point of contact for all broker queries, efficiently resolving them and providing high levels of support. As a Broker Business Development Manager, you'll also collaborate with other teams across the bank to provide a coordinated.


In addition, you'll also be:

Coordinating broker conferences, sales activity, communication plans and broker marketing Communicating any changes in criteria or product in a timely manner Maintaining a strong knowledge and awareness of the products and proposition Escalating feedback to the management team for action and supporting the improvement of our customer journey Monitoring and progressing enquiries and dealing with breaches and non-compliance payment issues

The skills you'll need

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To excel in this role, it would be advantageous to have experience in managing brokers in a financial services environment. We're looking for someone who has good relationship and account management skills who can multi-task in a high pressure environment.


Due to the nature of the role, it's essential that you hold a Diploma in Lending Skills professional qualification or be prepared to work towards this qualification within the first 12 months of taking up the role.


You'll also demonstrate:

Strong business awareness and knowledge of commercial banking An interest in the wider financial services disruption Excellent organisational skills Experience of MS Office, PowerPoint and Excel * Excellent verbal and written communication skills