Broker Technician
London, ENG, GB, United Kingdom
Job Description
We have the opportunity for a Broker Technician to join our TMK Partner Services team within the Office of CUO department here at Tokio Marine Kiln . Reporting into the Head of TMK Partner Services, your role will support all functions within the internal broker department at TMK. Key responsibilities are delivering a high quality and efficient service to both the internal and external stakeholders including Underwriters, Coverholders and Partner Services team members.
The role includes responsibility for:
Processing of all contracts (binders, insurance, reinsurance and lineslips) via Xchanging, processing inter-company reinsurances as well as follow up and chasing bordereaux (drafting binders, creating LPANs and FDOs, updating records for endorsements, bordereaux checks and reconciliations with the finance team)
Processing Claims Bordereaux, and the day to day handling of claims which are advised to TMK Partner Services.
Resolving stakeholder queries; conducting root-cause analysis, implementation of and appropriate corrective action plan/s.
Provide on-going support to the Underwriting teams and Partner Services Manager.
Work to help facilitate new business opportunities and raise the profile of the department across the business through regular engagement with stakeholders.
Help identify process improvement opportunities and provide support to implement changes.
The successful candidate will have demonstrable experience of working in a technical role within insurance and will have excellent knowledge of Microsoft Word, Excel and Outlook. They will be excellent communicators who can manage time and collaborate effectively at all levels. Knowledge of Xchanging systems, macros and pivot tables would be desirable, as would knowledge of the ECF claims system.
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Job Detail
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Job IdJD3658235
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationLondon, ENG, GB, United Kingdom
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EducationNot mentioned