Job Description

Are you looking for a career in property maintenance, why not consider an apprenticeship at Norwich City Service Ltd (NCSL), where you will gain an industry recognised qualification while you learn and earn.

We are currently looking for the apprentices in the following three areas:

Property Maintenance Operative Level 2 Plumbing & Domestic Heating Technician Level 3 Installation and Maintenance Electrician Level 3
Job Tile: Building Maintenance Apprentice

Salary: 24,500 per annum

Reporting To: Supervisor (Building Maintenance)

The Role:

Our Apprenticeship is designed to provide you with the experience and knowledge to develop the skills and competencies to assist in the provision of a building repairs and construction service provided on behalf of the NCSL, while gaining an industry qualification to the required standard of your trade.

Not only will you be supported by your supervisor you will have on the job mentorship from our highly skilled Operatives and support from all at NCSL.

A practical and rewarding way to gain a qualification in a trade and move into the workplace.

Key tasks:

To develop skills to undertake and assist with a range of repairs and maintenance tasks related to your qualification on council housing and non-housing stock.
To study and achieve the required standard of your qualification during the apprenticeship, a nationally qualified trade.
Submit assessments and a portfolio of work to prescribed deadlines, whilst shadowing and learning from a mentor / allocated tradesperson whilst in the workplace.
To attend college / training provider venue as directed to complete the academic requirements of the apprenticeship.
To assist in the promotion and development of working practices and procedures to improve the health and safety culture within the company.
To ensure compliance with organisational and service policies and procedures.
The post holder has a duty of care to work safely at all times and not to place themselves, colleagues or members of the public at risk by their activities/actions.

What you need to know:

The apprenticeship requires you undertaking an 18-month to 4-year national recognised qualification at a college or training provider in Norwich, or the surrounding area, as part of your 37 working hours per week.

For a Level 2 qualification you are required to have or expected to achieve a minimum GCSE Maths and English grade 2/E or Level 1 Functional Skills.

For a Level 3 qualification you are required to have or expected to achieve a minimum GCSE Maths and English grade 4/C or Level 2 Functional Skills.

We'll consider your application even if you don't hold or are not expected to gain these grades, provision to you obtaining the required grades.

What we are looking for:

You might be fresh out of school / college, had a career break or wanting a change after working in a different industry, what matters is that you're passionate about developing a career and yourself.

People who do well at NCSL are self-motivated and can pull together with a team to deliver for our customers, if that's you we'd love to meet you.

What happens next:

If you are interested, please apply.

Successful applicants will be invited to attend our Head Office, at Hurricane Way Norwich, where:

You will learn more about us, NCSL, and what we do You get to meet people you could be working with You'll be informed of the next steps.

If we haven't contacted you within three weeks of the closing date, please assume you have been unsuccessful.

About us

NCSL are esponsible for key operational delivery and maintenance of Norwich city's streets, parks and properties by utilising all of the services that our environmental and building repairs teams have to offer.

We locally employ over 300 people with plans of continuous growth, aligned with high aspirations of excellent service delivery. Additionally, we also cater for various private businesses and residents across the city.

NCSL's mission is to deliver efficient and effective environmental and building maintenance services, always putting the customer first, protecting the quality of the environment while embracing our company values and behaviours to enhance the lives of the Norwich community.

Our aim is to create a more inclusive environment that truly balances purpose and culture; one that considers the impact of their decisions on the community and employees. We are passionate about the services we deliver and strive to have a work setting where our company values of accountability, respect and equality are at our core.

Job Types: Full-time, Part-time, Apprenticeship

Pay: 24,500.00 per year

Expected hours: 30 - 37 per week

Benefits:

Company pension Cycle to work scheme Sick pay
Schedule:

Monday to Friday
Work Location: In person

Application deadline: 10/06/2025