Job Description

JOB OVERVIEW

Job Title:

Building Services Supervisor

Department: Operational Support
Reports to: Facilities Manager

RoukenBio - WHO WE ARE

RoukenBio - CRO redefined.

We take our tagline seriously, disrupting the traditional CRO model with our personalised and collaborative approach. We provide our global customer base with in vitro research services across the therapeutic areas of inflammation, auto-immunity, immuno-oncology and oncology. Backed by brilliant minds, our high-quality data accelerates customers' drug discovery journeys to the clinic. From our beginnings in 2015, to our current vision of being the most trusted research partner to biotherapeutic innovators, we prioritise sustainable growth. Our culture and values are the core of all we do - that's what makes us proud and stand out.

Interested? Apply now to become part of the team at an innovative CRO.

THE ROLE

As

Building Services Supervisor

, you'll play a pivotal role in ensuring our workplace environment runs smoothly, efficiently, and with a focus on employee and visitor experience. This is a dynamic, full-time position within our Operational Support Department suited to someone who thrives in a hands-on, multi-faceted role. From negotiating facilities and service contracts to leading reception operations and supporting health and safety compliance you will be a main point of contact for the wider team. Working closely with the Facilities Manager and across all departments, you'll combine operational excellence with a strong team spirit--creating a positive, safe, and productive environment for all.

WHAT WE EXPECT YOU TO DO

Key responsibilities:

Building Services

Deliver the Building Maintenance Schedule focusing on the most effective and cost-efficient processes, including but not limited to;

Security and CCTV,

Car park & landscaping maintenance

Ventilation, Plumbing, Heating, and Fire Alarm,

Pest Control & Cleaning of Facilities, including the laboratory,

Utilities contracts and other office related contracts.

Troubleshoot and fix basic building problems (repairing office equipment, replace ceiling tiles etc).

With support from Facilities Manager review, negotiate and agree contracts with service and maintenance providers.

Support the management of budgets and account associated with Office/Facility services.

Join the on-call rota to attend site in case of fire or burglar alarm events.

Reception

Manage reception area, ensuring it is manned effectively and all visitors to the building are greeted.

Responsible for the upkeep of visitors sign in and out records in support of Health & Safety and security.

Directing of goods-in deliveries to facilities.

Oversee the distribution of incoming post and parcels received as well as sending of post and parcels.

Work with Inventory & Logistics to ensure stationary & wellness supplies meet minimum stock levels.

Health and Safety

Ensure your team is adhering to health and safety regulations and policies to minimise risk in the workplace, including preparation of risk assessments.

Ensure compliance with the Health and Safety Legislation by ensuring the Contractor Management Policy is enforced and maintained.

Request and review that all contractors to site have the appropriate Risk Assessment and Method Statements to undertake their activities safely.

Support the issuance and monitoring of contractors working within the parameters of safety permits.

Liaise with the health and safety committee as and when needed & action role relevant tasks/processes in support of any important updates such as planned H&S activity, fire tests, etc.

Compliance

Champion a continual improvement ethos within the team, investigating and implementing systems and processes where needed.

Define and if necessary; implement, new systems/processes when required, effectively communicate changes to relevant departments.

Ensure the completion of any required actions highlighted in H&S or Quality audits on the Facilities processes.

Management and Development

Oversee the Office Administrator(s), delegating tasks as appropriate to ensure the smooth running of the team.

Review, feedback, and improve business critical Key Performance Indicators.

Undertake recruitment and selection of new team members as and when needed.

Lead the team through communication to maintain high levels of motivation and morale.

Support and guide the team by living and embodying the Company Values

Line Manage, support and develop, those in the team.

Define, implement, and ensure induction training plans for new employees.

Actively partake in the development of apprenticeship schemes within the Operational Support and wider teams.

Support the Facilities Manager in the delivery of projects, actively managing own workload and that of the team.

WHAT WE ARE LOOKING FOR FROM YOU

We would like you to have the following:

Experience in an Office/Facilities Management team within a busy office environment.

Previous experience of managing people.

IOSH is preferred

NEBOSH - National Diploma in Health and Safety is desirable.

To support a culture within RoukenBio which is aligned to our company values and behaviours, we would like you to be:

Able to lead and drive motivation within the team and with wider colleagues and projects in support of achieving the company's strategy.

Goal-oriented, able to deliver success for both self and the wider team within required timescales.

Self-motivated, highly organised, multi-tasker what can work independently whilst overseeing team productivity.

Adaptable to change to achieve the company's strategy.

Resilient with high levels of emotional intelligence (EQ) with the ability to see things from others perspective.

Able to see the big picture and translate this into meaningful decisions/actions.

An excellent communicator who can foster relationships externally and internally at all levels within the business.

An engaging and influential leader who will enhance communication and awareness across the company.

A champion of self-learning and sharing best practice with colleagues in support of employee development.

WHAT YOU'LL GET FROM US

You will get the chance to learn, grow, develop, and enhance your career within a biotechnology company at the forefront of drug development strategies. In addition, the company offers the following benefits package:

Starting salary of 28,125, rising with experience.

Pension.

32 days holiday per annum (inclusive of public holidays) which increases to a maximum of 37.

Death in Service Benefit which includes access to a 24/7 virtual GP.

Flexible working.

Yearly Audible subscription.

Refer a Friend Scheme.

On-site car parking.

Free Healthy Snacks.

Merit Award Recognition Scheme.

The opportunity to join several committees or focus groups (Employee Forum, Wellness, Recognition, Health & Safety or Social Committee).

Job Types: Full-time, Permanent

Pay: From 28,125.00 per year

Benefits:

Company events Company pension Discounted or free food Free parking On-site parking
Schedule:

Monday to Friday
Application question(s):

Are you able to commit to joining an on-call rota to receive calls and potentially attend site in event of security or fire alarm events? Do you have the right to work in the UK? Do you have at least 2 years experience working in a related role? Do you stay at a reasonable distance to commute to Motherwell to our headquarters?
Work Location: In person