Job Description

ROLE OVERVIEW

As Grade II Listed Buildings & Facilities Manager, you'll take the lead on the care, maintenance, and day-to-day operation of our historic venue, a unique space that blends heritage character with modern performance, event, and hospitality experiences.

You'll ensure the building runs safely and efficiently, balancing the needs of a busy live events and food & beverage environment with the specialist requirements of listed building conservation.

KEY OBJECTIVES & RESPONSIBILITIES

1. Building & Heritage Management

Oversee the upkeep and conservation of the Grade II listed venue, ensuring all works comply with heritage and planning requirements. Lead on maintenance, restoration, and refurbishment projects, sourcing specialist contractors where traditional materials and methods are required. Work closely with conservation officers, architects, and local authorities to obtain listed building consents. Maintain detailed asset records, building condition surveys, and maintenance logs.

2. General Maintenance & Repairs

Carry out basic repairs and upkeep across the venue -- including carpentry, painting, plumbing, and electrical tasks. Fix doors, locks, fittings, furniture, and stage or dressing room equipment. Replace bulbs, signage, and fittings in public and performance areas. Maintain F&B areas, bars, and kitchens -- ensuring equipment and fixtures remain in safe working order.

3. Event Support & Venue Readiness

Prepare spaces for events, performances, and private hires -- setting up furniture, staging, barriers, or temporary installations & the management of our loading bay. Respond quickly to on-the-day maintenance issues during events (e.g. lighting faults, leaks, or access problems). Work closely with the production, operations, and events teams to ensure smooth event delivery, Assist with post-event resets and turnarounds between shows.

4. Preventative & Planned Maintenance

Conduct regular building audits and report maintenance issues. Carry out basic compliance tasks such as emergency lighting checks, weekly fire alarm tests, fire door inspections, and equipment servicing support. Assist with seasonal maintenance programmes and small refurbishment projects. Ensure backstage, plant rooms, and storage areas are kept safe and well organised.

5. Health, Safety & Compliance

Work safely and follow venue health & safety procedures at all times. Ensure work areas are left clean, tidy, and hazard-free. Report defects, hazards, or near-misses to the Operations Manager. Use tools and access equipment (ladders, lifts, power tools) in accordance with training and safety standards.

6. Contractor & Stakeholder Management

Manage supplier relationships and service contracts (security, cleaning, waste, maintenance, etc.). Lead tendering and procurement for building and facilities services. Build strong relationships with heritage bodies, local authorities, and venue partners.

7. Budgeting & Sustainability

Develop and manage facilities and maintenance budgets. Identify and implement cost efficiencies and sustainability initiatives (energy reduction, recycling, and responsible sourcing). Plan long-term maintenance and capital improvements in line with the venue's strategic vision.

8. Working Environment

A varied, hands-on role in a vibrant live events setting. Mix of routine maintenance and reactive problem-solving. Involves both front-of-house (public) and back-of-house (operational) work. Requires flexibility around performance schedules and event setups.

ABOUT YOU

Essential Skills & Experience

Practical, multi-skilled background (basic carpentry, painting, plumbing & electrical qualifications/awareness). Strong problem-solving and "get it done" attitude. Comfortable working under pressure and to tight turnarounds. Good communication and teamwork skills. Driving Licence, own vehicle & selection of tools desirable. Pride in presentation and attention to detail, especially in public areas. Flexible and adaptable, able to switch between maintenance and event support tasks.

Typical Requirements

Previous experience in a maintenance or handyman role, ideally within a venue, hotel, theatre, or public building. Knowledge of building maintenance and basic compliance routines. Experience using hand and power tools safely. Awareness of health & safety procedures and safe working at height. Willingness to work evenings, weekends, and irregular hours to support live events.

Working Pattern

This is an on-site role, with flexibility required around the live events schedule, including evenings and weekends. The role may involve physical inspections, working at height, or in confined spaces as required.

WHO ARE WE?

Manchester's iconic New Century Hall was transformed in 2022 after a 10m restoration and build. "New Century" is home to a live music, performance and events space; an eclectic mix of independent kitchens, and a creative college. The venue opened in summer 2022 and is located between Victoria Station and Shudehill, right at the heart of one of central Manchester's best connected areas, the 20 acre NOMA neighbourhood.

This remarkable Grade II listed building has been reborn as a new social destination spread across three floors, all of which will focus on nurturing talent, developing skills and creating new opportunities. Each aspect of the New Century ecosystem will complement one another with aptitude, education, live events and hospitality industries coming together to create an exciting new community for Manchester.

On the ground floor, seating up to 300 people, the beating social heart of New Century are its kitchens.

The 10,000 sq ft New Century Kitchen

hosts independent food operators.. A central bar and an entertainment space create a constantly evolving social hub that's full of energy from morning through to night. A vibrant menu of the best independent food from the most exciting culinary talent sit alongside local beers, wines, a creative cocktail menu and artisan coffees.. The space is designed to inspire creativity and collaboration - a meeting place where the best food, drink and ideas flow. New Century Kitchen spills outside onto Sadler's Yard for al fresco dining, drinking and regular events.

Think Street-Food. Think Cocktails. Think Live Gigs. Think

New

.

OUR VALUES

EXPERIENCE IS EVERYTHING

Creating and curating amazing experiences sits at the heart of what we do. Across food, drink, music and events we strive to provide constantly changing, everyday inspiration to our community. Meticulous attention to detail and service will help us to consistently deliver amazing experiences.

BE CURIOUS

A curious mindset fuels innovation, creativity and brings change by questioning the status quo. We love people who have an inquisitive and questioning attitude who champion new and interesting ideas, it helps us deliver our constantly evolving programme of activity.

EXPERIMENT & LEARN

Our curiosity drives an ethos of continuous R&D, experimentation, learning and improving as we go. It takes courage to try new things, step outside of your comfort zone and not be afraid of getting things wrong from time to time. We always learn from our experiments to grow and develop together so we never stand still.

RAVE ON

Be an enthusiast. Passion and an enjoyment of the good things in life are infectious - pay it forward. Amazing things happen to those who do. What goes around comes around. As ambassadors of our community we celebrate and champion the people, place and activities at New Century 24/7.

NURTURE BY NATURE

We only grow and develop when we selflessly share knowledge, encourage and support each other. We are in the business of creativity - which only thrives when people and ideas are nurtured and protected.

BE A ROCK

Goes without saying really but we believe in the old adage - work hard and be nice to people. Watch out for each other. Be reliable, supportive and dependable. Leave egos at the door and share knowledge and experiences. Be gentle, we're only human, people can be fragile, - it's a good way to be.

Job Types: Full-time, Permanent

Pay: 34,000.00 per year

Benefits:

Additional leave Company events Company pension Discounted or free food Employee discount Enhanced maternity leave Enhanced paternity leave Financial planning services Health & wellbeing programme Sick pay
Work Location: In person