Business Development & Apprenticeship Manager required in Cambridgeshire to manage a caseload of businesses who are hosting participants employed by TrAC in flexi job Apprenticeships and supported employment placements via the FutureIN programme. The role will include sourcing and management of training provision and recruiting and managing the delivery of Apprenticeships, supported employment places and pre-Apprenticeships with host companies across the region.
The ideal candidate will
Be a natural relationship builder with strong negotiation skills, compassion and ability to problem solve to find timely and effective solutions
Be able to deliver excellent HR services to support successful placements
Be highly organised with the ability to prioritise and multitask
Be able to manage Apprenticeship training programmes to ensure timely and positive outcomes
Be a team player, working closely with the Head of Business Development and other members of Business Development and wider team
Responsibilities
Develop and maintain strong relationships with clients to understand their needs and provide tailored solutions
Collaborate with cross-functional teams to ensure seamless service delivery and address any client concerns promptly
Provide regular reports on account status to Head of Business Development and other senior managers
Develop Apprenticeship opportunities with businesses, overcoming barriers and ensuring an effective delivery of recruitment services
Identify roles with business for applicants who are screened and pass initial interview, or those currently needing a new placement
Manage a caseload of host company businesses ensuring that issues with attendance or behaviours of those on placement with the host company are effectively managed
Work with the Head of Busines Development, HR Manager and Support Team to promptly deal with issues that arise, to minimize the impact of these and maintain attendance and progress
Act as the first point of contact for training providers who are linked to the placements on caseload
Work with other members of the team to complete paperwork for training providers and induct trainees and apprentices into placements
Attend training review sessions with apprentices and Apprenticeship providers, summarizing and feeding back progress to the host business and Support Team, using our online system
Where learning outcomes have stalled or there are issues, work together with the Head of Business Development, Partnership Manager and HR Manager to investigate how progress could be made, negotiating solutions with providers, apprentices and host companies together
Dealing with referrals for support identified by the training provider, host company mentor or support teams that require face-to-face engagement
Dealing with workplace conflict to resolve issues wherever possible, managing complaints and issues effectively to ensure good customer service standards are maintained
Attend and where required, present at relevant events identified by senior management team
Ensure businesses are aware of their responsibilities, offering them support and help/training in relations to Equality and Diversity, Health and Safety, Safeguarding and Sustainability
Support the delivery of all aspects of the TrAC, Enable Futures and Moore Networking services at all times to ensure an even distribution of work. This could include being asked to carry out tasks required that are not covered elsewhere in this job description
Ensure that the workplace is kept clean, tidy and sanitised
Always portray a positive image of Moore Networking, Enable Futures and TrAC
Ensure the accurate recording of data, information and notes is maintained in a timely manner across all MNL, Enable Futures and TrAC systems
Qualifications
Level 3 or higher qualification, or have significant work experience in a related field.
CAVA/A1/D32/33/24 Assessor Qualifications & IOSH Managing Safely or Similar would be an advantage though not essesntial.
Essential Knowldege/Experience required
An understanding of how Apprenticeships work and be able to effectively articulate the benefits
Good oral and written communication skills
An understanding of how to use software effectively.
Organised and ability to work under pressure
An ability to identify barriers and negotiate solutions
An ability to use IT packages including Microsoft 365 and databases
Full driving licence and access to vehicle
Experience of assessment of vocational learning
Experience of working with individuals who are vulnerable to support their engagement through supported employment
Overview/Context
Moore Networking is a social enterprise Project Management Company that runs TrAC and Enable Futures, which are multi-sectoral government registered Flexi Job Apprenticeship Agencies. Moore Networking also delivers the Apprenticeships New Anglia project, focused on increasing the uptake of Apprenticeships within businesses in Norfolk and Suffolk, and is the lead partner in FutureIN, a project supporting those who are vulnerable and at risk of homelessness to acquire and maintain construction-based Apprenticeships.
TrAC is an award-winning not-for-profit company, which operates across the Southeast Midlands, South-East and East to support fixed term apprentice placements across most business sectors. As a DfE registered Flexi Job Apprenticeship Agency, TrAC generally employ around 100 apprentices at any one time, who are placed with host companies, their sub-contractors and supply chains for fixed durations of 6 months or more, to provide them with the opportunity to complete their training. Since launch in 2012, TrAC has achieved high levels of apprentice retention and 100% into employment or further learning on completion.
FutureIN is delivered by Moore Networking and TrAC in Cambridgeshire and Peterborough. It supports vulnerable individuals into lasting careers in the Construction Industry.
Enable Futures is a national award winner in the sector and delivers the same services as TrAC, but covers the Northeast, Yorkshire and Humberside and the Northeast Midlands.
Moore Networking also develops and provides software to businesses including databases, HR management systems and Website developments.
Excellent leadership qualities with the ability to motivate teams towards achieving common goals.
Exceptional communication skills, both verbal and written, enabling effective interaction with clients and colleagues alike. Join us as we strive to create lasting partnerships through exceptional service and innovative solutions!
Job Type: Full-time
Pay: 34,000.00-36,999.00 per year
Benefits:
Company pension
Application question(s):
Do you have evidenced experience in Business Development?
Do you have a full UK driving license and your own transport?
Do you have understanding of the skills world specifically Apprenticeships?
Willingness to travel:
75% (required)
Work Location: On the road
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