Job Description

Job Overview

We are a well established manufacturing company in the brewing industry and are seeking a motivated Business Administration Apprentice to join our team.

This role will support the smooth running of all business administration functions, gaining hands-on experience across general administration, export logistics, customer service and laboratory administration. This role is designed to provide a broad foundation in business administration operations.

This role is ideal for individuals looking to start their career in business administration and eager to learn on the job in an exciting industry.

Roles & Responsibilities

General Administration

Assist with day-to-day office administration tasks. Support internal teams with document control, compliance, and general office duties. Handle incoming calls and emails professionally, directing queries as appropriate. Help with the preparation and review of business documentation. Provide general office support
Export & Logistics Administration

Be involved in import and export logistics operations, ensuring compliance with international trade regulations and documentation Liaise with various carriers and our drivers. Track and trace shipments to ensure timely delivery and report any issues related to delays or damages. Maintain accurate records of all logistics transactions.
Customer Service Administration

Respond to customer inquiries via phone, email, the company website and in person, providing timely and effective solutions. Process customer orders and monitor their progress through to delivery. Provide regular updates to customers on order and shipment status as required. Support the sales team in managing relationships and resolving complaints.
Laboratory Administration

Booking in customer samples for laboratory analysis. Be a point of contact for lab-related customer queries, distributing calls and responding to general enquiries. Distribute lab reports to customers, ensuring timely and accurate communication. Assist in maintaining accurate records of lab activities, including sample logs, lab scorecard data, and summaries of analyses.
Business Support Administration

Participate in cross-departmental projects and meetings. Support the implementation of business improvement initiatives. Assist with data entry, reporting, and analysis as required.
This role provides valuable hands-on experience in business administration within a supportive environment. The ideal candidate will be organised, proactive, and eager to develop their skills for a successful career in office management.

Job Types: Full-time, Apprenticeship

Pay: 16,000.00 per year

Benefits:

Bereavement leave Company pension Cycle to work scheme Enhanced maternity leave Enhanced paternity leave Health & wellbeing programme Life insurance On-site parking Paid volunteer time Private medical insurance Sick pay
Work Location: In person