Job Description

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Description

Job Title:

Business Admin Apprentice

Department:

Apprenticeships

Salary:

22,283 per year

Job Type:

Fixed Term 18 months



The Business Administrator Apprentice role is essential in ensuring the smooth operation of the Apprenticeship Department, specifically focusing on the new apprentices standards. This position provides comprehensive administrative support, contributing to the efficient management of apprenticeship programmes and enhancing the overall experience for apprentices and staff.###

Key Responsibilities

Provide day-to-day administrative assistance to the Apprenticeship Programme Managers and team.

Assist with duties including smart assessor caseload allocations, updating of student records, change of employers and Digital Apprenticeship Service employer support

Handle correspondence, emails, and phone calls professionally and promptly.

Organise and maintain electronic and paper-based filing systems.

Prepare and distribute documents, reports, and meeting minutes.

Assist in the enrolment process for new apprentices, ensuring all documentation is complete and accurate.

Maintain up-to-date records of apprentices' progress and performance.

Coordinate with employers, training providers, and apprentices to schedule meetings, reviews, and assessments.

Support the delivery and tracking of the new apprenticeship standards.

Input and manage data in the college's management information system (MIS).

Generate regular and ad-hoc reports on apprenticeship progress and outcomes.

Ensure data accuracy and compliance with relevant data protection regulations.

Act as a point of contact for apprentices, employers, and staff, providing information and resolving queries.

Facilitate effective communication between all stakeholders involved in the apprenticeship programmes.

Support marketing and promotional activities for the apprenticeship programmes.

Assist in organising events such as apprenticeship fairs and induction days.

Coordinate logistics, including venue booking, catering, and materials preparation.

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Skills, Knowledge and Expertise

Essential criteria

Minimum GCSEs in English and Maths (or equivalent).

Excellent organisational and time-management skills.

Strong communication and interpersonal skills.

Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

Ability to work independently and as part of a team.

Attention to detail and high level of accuracy.

Desirable experience:

Proven experience in an administrative role, preferably within an educational or training environment. Experience in managing data and generating reports.

Personal Attributes:

Proactive and adaptable with a can-do attitude. Professional demeanour and ability to maintain confidentiality. Commitment to continuous professional development and learning


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Benefits

Why Join The City of Liverpool College?

Benefits of working at the College

As a valued member of our College community, you'll enjoy a comprehensive range of benefits, dedicated wellbeing support, and meaningful opportunities for professional growth and development.

Pension Scheme

You'll be part of the Local Government Pension Scheme with employer contributions of up to 20.20%, one of the best pension packages in the sector.

Leave entitlement

Up to 27 days annual holiday allowance, plus 1 wellbeing day. You'll also benefit from 5 to 7 days statutory closure and 2 further days closure at Easter.

Employee Benefit Platform

As part of your role, you'll have access to the COLC Employee Benefits Platform, a one-stop hub for a wide range of perks designed to support your wellbeing, work-life balance, and everyday savings. You'll be able to access discounts at major supermarkets, fashion and lifestyle retailers, tech stores, travel providers, and more. You'll also benefit from the Cycle to Work Scheme, cinema and leisure discounts and tech and home appliance discounts, with the option of spreading the cost through salary sacrifice. The platform is part of our commitment to supporting you in every aspect of your working life - and beyond.

Health and Wellbeing

As part of our commitment to supporting your health and wellbeing, all employees have access to the Health Assured Employee Assistance Programme (EAP) - a completely confidential support service available 24/7, 365 days a year. Whether you're facing personal challenges, looking for advice, or simply need someone to talk to, Health Assured is here to help. Through Health Assured, you can access a 24/7 confidential helpline, face to face, online or telephone counselling, as well as structured support for a wide range of issues including stress, anxiety, relationships, bereavement, legal and financial concerns.

You'll also have access to the online wellbeing portal, a secure, user-friendly platform offering a wide range of self-help resources, health assessments, articles, and guidance covering emotional, physical, and financial wellbeing, and to the Wisdom App, which offers mood trackers and wellbeing tools, meditation guides, fitness videos, and self-help modules as well as daily wellbeing tips.
You'll also be entitled to a free eye test through our voucher scheme with Specsavers, which covers a full eye exam (worth up to 25) and even includes 45 towards a pair of glasses. We also offer free flu vaccinations to help keep you feeling your best all year round.

Travel

We've partnered with Arriva to bring you great savings on bus travel. Plus, we offer interest-free loans to help you buy annual travel passes from Merseytravel and Merseyrail. That means you can enjoy the savings of up to two months' free travel--without having to cover the full cost upfront. It's all about making your commute more affordable and less stressful.

Flexible Working

We offer flexible working options depending on business need to support our employee's work-life balance.

Professional Development

We're passionate about helping you thrive, offering a mix of formal and informal professional development opportunities--designed to sharpen your skills, expand your knowledge, and accelerate your career.

College Benefits

Our excellent sports and fitness facilities can be used free of charge by staff. You can also access a range of discounted hair and beauty treatments at our Academy and Graduate Hair & Beauty Salons, and a staff discount at our Academy Restaurant.

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About The City of Liverpool College

About The City of Liverpool College

The City of Liverpool College is a leading education provider for almost 12,000 students across the Liverpool City Region, from ages 16 and up.

Our passion for nurturing talent and personal approach to teaching makes sure all our students are fully equipped to realise their potential and be empowered to live out their career ambitions.

We believe in opportunity for all and offer access to both academic and vocational courses. From GCSE to degree level, our students achieve some of the highest exam results in the region.

As a recognised leader in skills and education, we are proud to have been named the Liverpool Chamber of Commerce 2024 Skills Provider of the Year, a testament to our deep-rooted commitment to delivering outstanding education that meets the needs of our students and the regional economy. We are also a proud member of the Chartered Institution for Further Education, reinforcing our position as a centre of excellence within the sector. Our recent Ofsted inspection rated us 'Outstanding' for Adult Provision and Personal Development, highlighting our dedication to providing life-changing education that empowers learners at every stage of their journey.

Our Mission

To provide high quality skills and education by delivering opportunities for growth to all people and businesses of the Liverpool City Region.

Our Goals

Deliver world class skills in business Provide an outstanding learning and student experience Develop the talent for sustainable employment

Safeguarding Our Students

The City of Liverpool College is dedicated to safeguarding and promoting the welfare our learners, and all staff will require an Enhanced DBS check.

Ready to Take the Next Step in Your Career?

Join a dynamic team shaping the future of education in the Liverpool City Region. With over 600 dedicated staff, five campuses, hundreds of courses, and more than 10,000 students, we're proud to be a leader in learning and innovation. Ready to make an impact? Apply now and become part of our journey.