Job Description

Calling all trailblazers! Are you the kind of go getter who craves a career full of energy and opportunity? Look no further! We want someone just like you... self-motivated, ambitious, and ready to dive into a dynamic and fast growing world of digital innovation.

About Us...

At Althaus Digital, we do things differently. As a specialist training provider rated Ofsted

outstanding

, our mission is to unleash the digital leaders of tomorrow. We equip learners with a powerful blend of cutting-edge technical expertise and leadership skills, helping them reach their full potential and deliver measurable impact in their organisations.

We aim to close the digital skills gap in UK industry by offering high-quality digital training that combines flexible, self-directed learning with collaborative online experiences.

The Opportunity...

Are you a go-getter who thrives in fast-paced, dynamic environments? This is your chance to join a digital-first, rapidly growing business with a reputation for innovation and excellence in IT and digital skills training.

As a member of our team, you won't just have a job -- you'll have a launchpad to a vibrant career. You'll gain hands-on experience, contribute to meaningful projects, and help make a difference in learners' lives. This is your opportunity to learn, grow, and make an impact from day one.]

The Role...

Step into a role where no two days are the same. As a Business Support Apprentice, you'll be at the heart of Althaus Digital, ensuring our educational programmes run smoothly and learners have the support they need to thrive.

This isn't about coffee runs or photocopying -- it's about hands-on experience, problem-solving, and contributing to a growing business. You'll support both bootcamp and apprenticeship programmes while developing essential skills in administration, organisation, and learner engagement.

The Person...

We're looking for someone eager to learn, highly motivated, and adaptable. Your curiosity, attention to detail, and willingness to take ownership are what will make you stand out.

At Althaus, you'll thrive if you're:

Positive, proactive, and solution-focused Confident in communication and relationship-building Committed to delivering high standards of work Passionate about developing yourself while helping others succeed
This role is your platform to grow, demonstrate your initiative, and make a tangible impact on learners' journeys.

Typical Roles and Responsibilities:

Book and Coordinate Exams

Schedule and coordinate exams for learners Communicate logistics clearly with learners and invigilators

System Setup

Support setup and maintenance of systems for bootcamps and apprenticeships Troubleshoot and assist learners with technical issues

Apprenticeships Attendance Tracking

Monitor and track learner attendance Follow up and provide support for attendance-related issues

Updating and Maintaining Learner Records

Accurately input and maintain learner data and progress

New Starts Onboarding

Assist with onboarding new learners, including welcome emails and compliance checks Provide guidance and support during the onboarding process

Creating Schedules

Develop schedules for bootcamps and apprenticeship programmes Ensure schedules are communicated effectively

Driving Learner Progression

Track learner progress and maintain accurate progress records Build relationships through regular communication Respond promptly to internal and external enquiries

Additional Responsibilities

Support office maintenance and general enquiries Take a digital-first approach whenever possible Live and breathe Althaus values: Taking Ownership, Unlocking Potential, Embracing the Future, Bridging the Digital Divide

Essential Qualifications & Knowledge:

GCSE Grade 4/C or equivalent in English and Maths High standards of personal integrity and professional conduct Confidence engaging with internal and external stakeholders Understanding of confidentiality and GDPR IT literate and comfortable with digital tools

Some of the vast rewards of working at althaus

25 days annual leave, rising with length of service

Your birthday off!

Full office shut down over the festive period

Flexible working options

Ongoing investment in your professional development

Team building days and social opportunities

Access to mental health and well-being services

Employer Supported Volunteer Scheme to give back to your community.

Be part of an outstanding provider

This is a hybrid role and may require travel to Derby at least once a month.

What to expect during the interview process:

We want to ensure you're the right fit for us, and that we're the right fit for you! Our process is designed to be relaxed yet insightful:

Stage 1:

A 30-minute Teams call with our Head of Delivery- this is all about fit and feel.

Stage 2:

An in-person interview at our office with our Delivery Team and panel. This stage may also include am interactive interview activity to showcase your skills in action.

Important info...

Please note this is an office based role, 5 days per week in the Derby HQ.

Qualification: Level 3 or 4 Business Administrator Duration: 16 - 19 months

We are an independent training provider and this position may involve working with children and vulnerable adults. At althaus we are committed to safeguarding and follow safer recruitment guidelines, part of which is obtaining references for all our potential staff, volunteers and partners.

Althaus is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on age, sex, race, disability, pregnancy, marital status, sexual orientation, gender reassignment or religious background.

Job Type: Apprenticeship

Pay: 16,000.00 per year

Benefits:

Additional leave Casual dress Company events Health & wellbeing programme On-site parking Paid volunteer time Referral programme
Application question(s):

What is your notice period? Are you aware this is an apprenticeship and the salary is 16,000 per annum? Do you have a pass or above in English and Maths GCSE?
Work Location: In person