Job Description

Do you want a career in Business Administration?


You can help create a greener UK


At Suez, we're committed to making our world a more sustainable place - a highly complex challenge. That's why we need diverse and inspirational individuals to help us move forward. If you're ready to shape the future, collaborate, and drive positive change, we want you on our team. Join us to unleash your talent and help us achieve our shared goals.


A greener, more environmentally-friendly UK is possible - and we're making it happen.


As an Apprentice Business Administrator at SUEZ, Recycling and Recovery UK, you'll support the business in several areas, including customer services and mobilisation. You will also perform general administration duties.


Our Business Administration Apprenticeship roles are offering the candidate a great opportunity to learn and develop with SUEZ as a company.

What will I be doing?

Be the first and main point of contact for all new and existing customer enquiries, taking incoming calls and emails from both Internal and External customers


Deliver first time resolutions where possible and collaborate with internal departments to obtain appropriate information to resolve the matter for the customer


Log inbound/outbound call details in the call handling system for audit purposes


The responsibility to deliver accurate contract information to ensure all services are accurately set up on internal billing systems


To support in maintaining and competing works orders within our customer portals where required


To support on providing customer data such as reports, waste transfer notes and other copy documents for compliance


Be responsible for the group email inbox and deal with/re-direct any enquiries accordingly


Carry out filing, scanning and general organisational tasks for the team

What are the requirements/qualifications?

Ideally the job holder will have some previous administration experience and must be computer literate; able to use databases and Microsoft Office to at least an intermediate level


GCSE Maths and English Language at Grade C or above.


Excellent communication and listening skills


They will be required to complete tasks to deadlines in a busy environment and have excellent organisational skills.


Some experience of problem solving and dealing with internal and external customers helpfully and courteously would also be advantageous.


Work well as part of a team but can also work on their own using their own initiative

Who we are

Join us, and you'll be part of a forward-thinking business where people are free to grow. In a workplace where respect, team spirit, customer focus, and commitment to the environment are real values - not just words on a page. As part of our dedicated team, you'll play an important part in the essential work we are doing to build a sustainable future.

At Suez, we believe in investing in our people. You'll have access to continuous learning and development opportunities, empowering you to reach your full potential. Our inclusive culture ensures that everyone's voice is heard and valued, fostering innovation and collaboration.

We offer competitive benefits, including flexible working arrangeme

nts, comprehensive health and wellness programs, and opportunities for career advancement. By joining Suez, you'll be contributing to a mission-critical role that makes a real difference in the world.

If you're ready to take on this challenge and be part of a team that's dedicated to making a positive impact, apply to Suez today. Together, we can build a sustainable future.