Job Description

Based in Leatherhead, Surrey, MBM Omega offers businesses a centralised source for many workplace-related services and wholesale supplies allowing their clients to streamline processes, improve efficiency and reduce costs.

Categories include catering supplies, healthy snacks and drinks, business catering, corporate clothing, promotional and branded products, office furniture and storage, office flowers and plants, office design service, office fit-out and refurbishments, document management, office recycling, confidential shredding, corporate stationery, branded collateral, managed print services, AV equipment and installation, IT hardware, office supplies and stationery, facilities supplies including hygiene, washroom supplies, workwear and PPE, premises and maintenance and safety and security supplies.

With over 30 years in business, our origins date back to 1979, and we have existing clients who have been with us for over 25 years. In 2012, the company initiated a journey focused on enhancing customer and staff engagement by collaborating with a former John Lewis customer service director. Within 12 months, we developed and implemented our own customer experience program and definition statement, which is now an integral part of our company culture.

As a

Business Administration Apprentice

, you'll have an excellent opportunity to gain insight into the general operations of a business, with a particular focus on client services, and sales. This role is ideal for someone who has previous office experience and wants to advance their career in a multi-service business, learning how to provide exceptional service to clients.
Key responsibilities:

Deliver a first-class service experience to our clients Process quotations, customer orders, and handle enquiries and queries Develop strong relationships with clients and suppliers Support business administration tasks, adhering to our Company KPIs Go the extra mile to ensure complete customer satisfaction Assist with daily operational processes Aid in report preparation Handle client enquiries and bespoke requests Support account management and marketing teams with CRM database updates and data entry Perform filing and general administrative duties Assist with logistics and distribution
The candidate will complete an apprenticeship within the agreed subject for the vacancy. This may include a BTEC Diploma/Standard and End Point Assessment. It may also include Functional Skills in Maths and English.

Desired skills include:

Communication Skills
IT Skills
Attention to Detail
Organisational Skills
Customer Care Skills
Problem Solving Skills
Administrative Skills
Number Skills
Logical
Creative
Team Working
Initiative
Non-Judgmental
Patience

Desired personal qualities:

Friendly
Helpful
Positive
Supportive
Adaptable

Desired qualifications:

Maths (4-9)
English (4-9)

Future prospects of the role following Apprenticeship completion

MBM Omega has experience of running successful apprenticeships with the majority of candidates progressing to full-time employment with the Company in a variety of departments. This could include: customer services, commercial team, sales, marketing, accounts and operations.

Job Type: Full-time

Pay: 18,000.00 per year

Benefits:

Casual dress Company events Cycle to work scheme Discounted or free food Employee discount Free parking Health & wellbeing programme On-site parking
Language:

English (required)
Work Location: In person