Job Description

Business Administration Manager - Eltham



Salary 30-35,000


We have a fantastic opportunity for a Business Administration Manager to join our 4i team. You will play a pivotal role in supporting the operational and commercial functions of the business. Additionally, the role will oversee business support processes, manage internal systems, and ensure the smooth running of day-to-day operations, contributing to the successful delivery of projects and the overall growth agenda of the business. If you have excellent organisational and administrative skills, and a desire to support others whilst delivering a great service, we'd love to hear from you.



Key Responsibilities


Support 4i's operational and commercial functions, ensuring efficient business processes and smooth daily operations.


Oversee end-to-end project administration (bids, start-up, delivery, close-out), including templates, trackers, document control, logistics, and reporting.


Continuously improve administrative systems, policies, and procedures to enhance project delivery and operational efficiency.


Maintain accurate records of project documents, client communications, and commercial data.


Use Canva or similar tools to assist project leads in creating documentation and presentations.


Set up and manage commission records, ensuring accuracy for invoicing and handling fee letters, POs, and sub-consultant orders.


Manage invoicing, supplier contracts, purchase orders, payment schedules, and support debtor management in collaboration with Finance.


Assist with recruitment, onboarding, staff development, office logistics, IT coordination, and resource planning.


Ensure compliance with internal policies, GDPR, and industry regulations; support audit preparation and quality assurance.


Liaise with clients, contractors, and partners as needed to provide information and serve as a project team point of contact.


Organise events, handle invitations, venue booking, and event coordination.


Manage project filing systems and ensure adherence to quality assurance protocols.


Support the production of tender submissions and assist with data entry tasks using spreadsheets or databases as required.



Skills and Qualifications required:


GCSE or equivalent in Maths and English


A-Level or vocational qualification in Business Administration or similar


Significant experience in administrative operations and team leadership


Skilled in improving processes, implementing KPIs, and supporting invoicing/WIP control


Proficient with Microsoft Office, SharePoint, and Teams


Strong organisation and communication abilities; service-oriented and influential


Experienced in scheduling, minute taking, action tracking and programme governance


Proven operational management background


Personable, proactive, solutions-focused and composed under pressure


Responsible, enthusiastic and positive attitude


Committed to supporting others; able to work independently and collaboratively


Knowledge and/or experience in housing, construction and asset management is an advantage but is not essential


HNC/HND or Degree in Business Administration/Management is an advantage



Some of our amazing benefits include:

Flexible working hours (choice of start and finish times based around a 7.25 hour working day, core hours between 10am-4.15pm) Hybrid working (potential to work from office and home) Medicash health plan (money back on optical, dental, holistic treatments and more) Life assurance cover (4 x times annual salary) for all colleagues Take your birthday off! 25 days annual leave plus bank holdays Buy/Sell Annual Leave Salary reviews twice a year Professional development scheme Sponsorship of professional fees 2 paid corporate social responsibility days


Please apply with CV and covering letter detailing why you believe you are suitable for the role.

Baily Garner LLP are an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity/paternity needs.

We are committed to ensuring a fair and inclusive recruitment process. If you require any reasonable adjustments to be made at any stage, please let us know.

Example: If you need additional time for assessments, require materials in an alternative format, or need a different interview setting, please inform us, and we will make the necessary arrangements.