Job Description

Join Our Team at DSL

DSL is the leading retail impulse buying supplier to forecourts and convenience stores across the UK. We're a fast-paced, customer-focused business known for our innovation, efficiency, and commitment to quality.

We are now looking for a highly organised and experienced Business Administrator to join our team. The ideal candidate will have at least

five years' experience

in business administration or sales support, with strong systems knowledge and excellent communication skills.

This is a varied and rewarding position supporting our sales operations, directors, and wider business. You'll be responsible for managing customer accounts, coordinating product setups, maintaining accurate data, and assisting with corporate events and diary management.

Key Responsibilities

Account Management

Create and maintain new and existing customer accounts in internal systems. Ensure data accuracy and up-to-date account information at all times.

Sage 50 CRM

Use

Sage 50 CRM

to manage customer relationships, record activity, and maintain communication logs. Prior experience using Sage 50 CRM would be highly advantageous.

Product Setup & Coordination

Coordinate with internal teams to support product launches and updates. Communicate setup details and timelines to customers clearly and efficiently.

Excel & Data Management

Create and manage

New Line Forms

in Excel. Maintain accurate and current product and pricing information.

Administrative Support

Provide day-to-day administrative support for the management team, including diary management for directors. Organise files, documents, meetings, and travel as required.

Corporate Events & Engagement

Assist in the planning and booking of

corporate events

for staff and clients. Support company functions and engagement initiatives.

Reporting & Analysis

Prepare regular and ad hoc reports for sales and management teams. Support performance tracking and business reporting needs.

Customer Communication

Handle customer queries and provide professional, efficient service. Liaise between sales, supply chain, marketing, and finance teams to ensure smooth communication.

About You

Minimum 5 years' experience in a business administration or sales support role.

Proficient in Microsoft Excel and the full Microsoft Office suite. Experience using Sage 50 CRM (or similar CRM systems). Excellent organisational and multitasking skills. Strong attention to detail and accuracy. Professional communication skills and confidence working with directors and clients. Experience coordinating events or meetings is an advantage.

What We Offer

Competitive salary based on experience. 22 days annual leave plus bank holidays. Pension contribution scheme. Supportive and collaborative working culture. Ongoing professional development and training. Modern offices with free parking and excellent facilities. Opportunities to be involved in staff and client events.
Job Type: Full-time

Pay: 24,000.00-26,500.00 per year

Benefits:

Additional leave Bereavement leave Canteen Casual dress Company events Discounted or free food Employee discount Free flu jabs Free parking Health & wellbeing programme On-site parking Referral programme Store discount UK visa sponsorship Unlimited paid holidays
Work Location: In person