Job Description

Opportunity information



Salary 14722.5 per year

Duration 18 months

Advert closing date 22/06/2025



Description



Enabling people to achieve their success. We believe that creativity is fundamental for the development of any community or organisation, and anyone should be able to make a living from doing creative work. Creative Alliance exists to support emerging talent overcome the many barriers to creative success, through professional work-based training.



Enabling people to achieve their success. We believe that creativity is fundamental for the development of any community or organisation, and anyone should be able to make a living from doing creative work. Creative Alliance exists to support emerging talent overcome the many barriers to creative success, through professional work-based training.



Are you great at organising, planning, and getting things done in the right way and at the right time? Do you love talking to people in person, on the phone or on social media? Do you get a kick out of creating a system for doing something and making sure it's done? Do you make lists, arrange neat piles, file things alphabetically, keep notes of everything on your device so you always know what needs to be done and by when?



Are you also someone who is very organised, very good with IT and very quick at solving all sorts of problems? Do you enjoy being busy and being at the centre of things? If so, then joining the specialist training provider for the creative industries for the Midlands could be just the apprenticeship for you.



Your job will be learning to complete administration systems that help us deliver our learning programmes, events, and projects. In any one week this will involve promoting creative apprenticeship vacancies; meeting young people and completing the essential paperwork for their qualification; auditing learner files and making sure that every bit of paperwork is in there and in the right order; keeping accurate electronic records on our Management Information Systems and paper records; talking to clients and passing on questions.



Responsibilities

Keeping accurate electronic and hard copy records of all learners from initial enquiry through to completion and certificates. Familiarisation with management information systems such as those used by schools, colleges and learning providers is an advantage. Administering information on a variety of relevant data systems. Keeping accurate and up to date records, using excel, and database software. Filing paperwork in folders in alphabetical order. Preparing weekly and monthly administration programme reports. Preparing correspondence such as letters, emails, reports. General reception duties e.g., taking phone calls/messages, transferring to appropriate team member. Taking minutes of meetings and typing up. General photocopying, printing, scanning, postage tasks. Gathering together workshop materials and other resources as required. Organising and booking seminars and training sessions. Organising meetings and sessions for enrolment & induction process. Using a variety of platforms to book different exams. Invigilating a variety of exams. Using a variety of systems for End-Point Assessment to upload apprentice completion documents. Sending out communications to all potential and existing learners/employers. Ordering and maintaining stationery and equipment.

Entry requirements

A C/4 in GCSE English and Maths is essential Good attention to detail. Organised with good time management skills. The ability to work on their own initiative. Managing tasks and time in a complex working environment. Reliability and being able to present a professional image for the organisation. Excellent communication and interpersonal skills, face-to-face, on the telephone and through email. Excellent customer service skills. To maintain appropriate working relationships with staff, colleagues, and other external partners. To be willing to learn and try new approaches. To be willing to be involved in professional development and other training.

Training to be provided



Business Administration Level 3 Standard



Apprentices learn the skills they need on the job with the guidance of a development coach who is an expert from industry. You will finish your apprenticeship with a recognised qualification, valuable industry experience, money, and substantial opportunities for promotion.

Training is a blended learning delivery model:

online learning, classroom sessions, work-based training, independent research, workplace projects, one-to-one support and training. Your training will include:



Information Technology



Record Document Production



Stakeholders and Stakeholder Management



Policies



Business Fundamentals



Planning and Organisation



Relevant Regulation



Processes



Effective Project Management



Managing Performance



The end-point assessment is synoptic and takes place at the end of the apprentice's learning and development. The requirement is that the end-point assessment is completed within 3 months from the start of the end-point assessment period (Gateway).



The Business Administrator End Point Assessment (EPA) involves the following:



Knowledge test - 20%



Portfolio-based interview - 40%



Project presentation - 40%



For a full overview of the business administrator standard please click on the following link: https://creativealliance.org.uk/apprenticeships/business-administrator-level-3/



Things to consider

You will also need to:

Complete a DBS check and a new certificate may be required, and the cost will be met by yourself.

Comply with the Data Protection Act.

Undertake professional development suited to the post including Health & Safety as all duties and responsibilities must be carried out with due regard to our Safeguarding and Equality and Diversity Policies.

To participate in the staff review process and to provide regular reports on work progress and any other requests for information about work performance.



Skills required



Array



Future prospects



Potential for full time employment upon successful completion of the apprenticeship



Hours per week 37.5

Working week Monday to Friday

Apprenticeship standard Business administrator (Level 3)



Birmingham, West Midlands, England, B9 4AT