Job Description

Job Summary

Equinoxx Ltd provides a diverse range of IT services, including specialist technical ICT support services and solutions, encompassing business management systems, mobile-friendly design, data analytics and more.

The Business Administrator will be responsible for supporting the smooth day-to-day operations of Equinoxx Ltd, including managing purchase order processing, IT stock inventory, scheduling engineer visits and handling various administrative tasks. This role is crucial to maintaining an organised, responsive and efficient workflow within the team and requires an individual who is detail-oriented, proactive, and customer-service focused.

Responsibilities

Sales Support - communicates effectively with customers to provide basic information about products and services. Business Administration - Managing and performing administration services and tasks to enable individuals, teams and organisations to succeed in their objectives. Assists with administration tasks for the team. Maintains team filing and administration systems Setup and manage suppliers. Purchase Order Processing Manage and process purchase orders for equipment, software, and services, ensuring accurate records and timely delivery. Stock Management - Track, organise and maintain inventory of IT hardware and accessorise. Manage stock levels, conduct regular audits and coordinate reordering as necessary. Scheduling - Coordinate and schedule on-site visits for engineers based on customer needs, ensuring efficient time management and clear communication with both clients and engineers. Customer and Supplier Management - Acts as the routine point between the organisation and suppliers. Supports resolution of supplier-related incidents, problems, or unsatisfactory performance. Creating and managing suppliers and customer records. Filling out onboarding paperwork for new suppliers and working closely with the finance team to setup supplier credit.

Key Performance Indicators

Customer Satisfaction Score - how customers have rated their support they receive. Scheduling - Percentage of orders place correctly within SLTs Procurement Cycle Time - The average time taken from the request for a product or service to its delivery and implementation.

Skills and Qualifications

Previous experience in an administrative role, preferably in an IT or technical environment. Experience in supplier and customer management. Experience in a procurement role. Proficient in Microsoft 365 (Word, Excel, Outlook etc.) Excellent organisational and time-management skills. Strong communication skills, both written and verbal. High level of accuracy and attention to detail in managing documentation and records. Ability to interact positively with clients, suppliers and team members. Proactive approach to problem-solving and able to work independently as well part of a team.
If you are an enthusiastic individual looking to contribute to a dynamic team while developing your career in business administration, we encourage you to apply for this exciting opportunity!

Job Types: Full-time, Permanent

Pay: 27,000.00-30,000.00 per year

Benefits:

Company pension Cycle to work scheme Free flu jabs Free parking Health & wellbeing programme Life insurance On-site parking Paid volunteer time Sick pay
Schedule:

Monday to Friday No weekends
Language:

English (required)
Work authorisation:

United Kingdom (required)
Work Location: In person

Application deadline: 24/06/2025
Reference ID: Equinoxx Ltd