Business Administrator Job in Ingeus

Business Administrator

Colindale, ENG, GB, United Kingdom

https://www.mncjobs.co.uk/company/ingeus

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Job Description

501433 Colindale, Greater London, United Kingdom, NW9 Health Administration & Reception Customer Service WCA Assessor Full Time / Permanent Opening on: Jul 11 2025 Closing on: Aug 1 2025

As the primary clerical support resource for internal and external customers, the Business Administrator will undertake time critical administration tasks to support the progression of claimant referrals through the Personal Independence Payment (PIP)/ Workplace Capability Assessment (WCA) and Specialist Benefits (SB) assessment process, contributing to the achievement of volume, quality and service target performance levels. This role is based at Colindale with some home working,

Essential Criteria:

Previous experience in an administration / clerical support role. Previous experience in customer service. Strong customer service skills. Excellent written and verbal communication skills. Good interpersonal skills. Analytical and problem-solving skills. IT literacy including the ability to type/ data input accurately, and at speed. Previous experience using CRM databases. Organised and able to manage time productively. Flexible and able to adapt and respond well to change.