Job Description

Business Administrator at White Horse Medical Practice

We are seeking a

Business Administrator

who can provide comprehensive, high-level support to our leadership team.

The role involves directly assisting the Operations Manager and IT & Project Implementation Lead across essential

administrative, financial, and digital functions

. Your efforts will directly contribute to

efficient business operations

and help ensure staff are fully supported. This varied position requires excellent

organisation, attention to detail, and flexibility

to handle responsibilities ranging from processing invoices to coordinating IT projects.

Finance and Business Administration

Support the management team with day-to-day financial administration. Process and record invoices accurately, ensuring authorisation. Maintain accurate records.

New Starter Support

Support new staff with IT account setup. Maintain up-to-date staff and training records in line with policy requirements.

IT, Digital Systems, and Projects

Provide basic IT guidance to staff, including support with password resets and signposting to the appropriate technical support when required. Assist the IT & Project Implementation Lead with system roll outs and staff training.

Complaints, Significant Events, and Governance

Provide administrative support for complaints and significant event management. Record and track cases accurately and confidentially. Support learning, action planning, and review documentation Assist in updating practice policies, procedures, and templates.

Meetings and Communication

Schedule meetings and prepare agendas. Take accurate minutes and distribute them promptly with action logs. Manage and update practice communication channels, including social media, ensuring professional and appropriate representation of the practice.

General and Ad Hoc Support

Provide administrative assistance to the Operations team as required. Support audits, surveys, and practice improvement initiatives. Contribute to the development and implementation of new systems and processes. Maintain confidentiality and comply with GDPR and data protection regulations. Perform other duties commensurate with the role and grade as required by business needs.
This job description is provided as an outline of the key tasks and responsibilities and is not intended to be an exhaustive list. The job will change over time to reflect the changing needs of the Medical Partnership and its services, as well as the personal development needs of the post holder. A flexible approach to work and an ability to prioritise workload is required.

Essential Requirements:

Proven Administrative Experience: You have previous administrative experience in a professional business or healthcare setting. Organisational Skills: You demonstrate excellent organisational and time management skills, with the ability to multitask effectively and consistently meet deadlines. Attention to Detail: A commitment to high accuracy and a keen attention to detail is central to how you approach all tasks. Communication: You possess strong written and verbal communication skills to interact professionally with colleagues and stakeholders. Financial Administration: You have demonstrable experience supporting financial processes, such as processing invoices, maintaining financial records, or assisting with reporting. Technical Proficiency: You are competent with IT, including strong working knowledge of Microsoft Office applications (Word, Excel, Outlook). Approach: You are proactive, flexible, and thrive as a team-oriented contributor.

Rewards & Benefits of Working with Us

At White Horse Medical Practice, we value our team's hard work, well being, and professional growth. We offer a competitive and supportive benefits package

Financial & Time Off

Competitive Pay: Excellent and competitive rates of pay. Generous Annual Leave: 25 days of annual leave plus bank holidays (pro rata). Loyalty Bonus: An extra day off every year after 10 years of service.
Health, Well being & Fun

Dedicated Health & HR Support: In-house access to HR and Well being resources, including comprehensive health assessments and Occupational Health services. 24/7 Wellbeing Support: Access to Sonder, our Employee Wellbeing Platform, offering 24/7 confidential support for mental health, physical wellbeing, and life challenges (your Employee Assistance Programme). Team Treats: Enjoy regular staff room breaks and a team favourite: free bacon and sausages (or cakes) provided every Friday! Well being Focus: Regular training and well being afternoons dedicated to your development and health. Celebrations: Enjoy a festive social event and a gift voucher each year. Dedicated Staff Comfort: A comfortable staff room and encouragement for regular, structured breaks throughout the day.
Development & Growth

Continuous Professional Development (CPD): Excellent access to plenty of training and CPD opportunities, including support from our in-house trainers.
Practical Perks

Free Parking: Enjoy free on-site parking for convenience.
Job Types: Permanent, Part-time

Pay: 13.50 per hour

Benefits:

Company events Company pension On-site parking
Experience:

Computer skills such as Microsoft office: 1 year (preferred) working in financial administration: 1 year (preferred) Working in a business or healthcare setting: 1 year (preferred)
Work Location: In person