Job Description

About Evolve Psychology

At Evolve Psychology, we do things differently. Founded in 2014 by Dr Laura Powling, Evolve Psychology began with a bold aim to redefine what clinical and forensic psychology means in practice. Laura's vision was simple yet powerful: to bring care, connection, empathy, and operational excellence together, with no compromise.

What started as a small practice delivering expert witness and neurodevelopmental assessments has blossomed into a national independent psychology service. We earned our first NHS contract in 2021, launched satellite clinics to streamline access, and rolled out neurodevelopmental services to families across the UK.

What sets Evolve apart?

We specialise in autism, ADHD, dyslexia and dyscalculia assessments

for children, young people and adults offering a high-quality, person-centred service with some offerings being backed by NHS contracts and available via Right to Choose across the UK.

Impactful role:

Your work ensures smooth operations across multiple clinics (Harrogate, Huddersfield, Exeter, Norwich, Newcastle) and the remote team, helping clinicians focus on delivering exceptional care.

Innovative systems:

Work with cutting-edge digital workflows and custom-built electronic record systems designed to reduce administrative burden and increase efficiency.

Values-led culture:

Join a supportive, collaborative team where compassion, clarity, and integrity guide everything we do.

Sustainable, purpose-driven growth:

Be part of a national organisation that is expanding carefully, with quality and staff wellbeing at the centre.

The Role

As a Business Administrator at Evolve Psychology, based at our

Harrogate head office

, you will be a vital part of our business team, supporting processes across all our clinics and the remote team. You will ensure administrative tasks run smoothly across NHS and private pathways, enabling clinicians to deliver high-quality care.

You will be responsible for:

Managing appointment bookings and overseeing clinician diaries across all clinic locations Liaising with referrers, patients, clinicians and NHS Contracts Developing and maintaining databases and service delivery records Handling incoming and outgoing correspondence (letters, emails, calls) Monitoring key service delivery databases to ensure smooth operations across all clinics Ensuring compliance with GDPR, confidentiality, and information governance

Our Ways of Working:

Digital workflows and smart administrative tools reduce manual tasks and enhance efficiency across clinics A custom-built electronic patient record system, continuously refined based on feedback Ongoing training and onboarding to ensure confidence in all tech and systems

Candidate Requirements

Understanding of patient confidentiality and data protection Proficient in Microsoft Office (Word, Excel, Outlook) Experience with patient notes, CRM systems, and administration processes Strong organisational and time-management skills, with the ability to manage competing demands across multiple sites Ability to work effectively both independently and within a multidisciplinary team Excellent communication and customer service skills Positive, proactive, and collaborative approach

Why work with Evolve?

Be part of a supportive, purpose-driven team dedicated to transforming neurodevelopmental care across the UK. At Evolve, we offer:

A values-led culture where operational excellence, compassion, and staff wellbeing come first Generous leave entitlement: 28 days annual leave plus bank holidays, and a day off for your birthday Private healthcare to support your physical and mental health Company events Pension contributions
Job Type: Full-time

Pay: 24,000.00 per year

Benefits:

Company events Company pension Free parking Private medical insurance
Ability to commute/relocate:

Harrogate HG1 2PW: reliably commute or plan to relocate before starting work (required)
Experience:

Business administration/ accounting: 1 year (required)
Work Location: In person