Job Description

We have an exciting opportunity for a motivated individual to join our team as a

Business Administration Apprentice,

supporting customer service and operations in a fast-paced environment.

About Us:

Harlow is one of the UK's leading suppliers of print management and fulfilment services to both the private and public sectors. We cover all aspects of a product's journey - from design, sourcing, and print, through to finishing, stock management, and distribution.

Our central focus is exceptional customer service, and we have a proud 75-year history of delivering high-quality, cost-effective solutions to a wide range of clients including the NHS, local authorities, schools, and private sector organisations.

Your Role:

In this apprenticeship, you'll gain valuable experience across a range of business administration tasks. You'll play a key role in supporting the team, learning how our systems and processes work, and developing essential workplace skills.

Your responsibilities will include:

Handling customer queries via phone and email Processing orders and updating internal systems Maintaining accurate records and supporting daily admin tasks Assisting with issue resolution and follow-ups Participating in training sessions and learning new systems and procedures Developing core skills in communication, problem-solving, and organisation

Your Skills and Experience:

Good communication and interpersonal skills Attention to detail and a proactive attitude Willingness to learn and develop new skills Ability to work well as part of a team Basic IT skills, including Microsoft Office GCSEs (or equivalent) in English and Maths (Grade 4 or above)

What's in it for you?

A structured training programme delivered by the British Printing Industries Federation A nationally recognised

Level 3 Business Administration

qualification Real opportunities for progression into permanent roles A supportive workplace and growing business

How to Apply:

If you're excited about this opportunity and meet the criteria, we'd love to hear from you! Please submit your CV and a short cover letter explaining your suitability for the role by clicking the apply button.

Job Types: Full-time, Permanent

Additional pay:

Yearly bonus
Benefits:

Company pension
Schedule:

Monday to Friday
Experience:

Administrative: 1 year (required) Printing Industry: 1 year (preferred)
Work authorisation:

United Kingdom (required)
Work Location: In person

Application deadline: 06/08/2025