Job Description

Link to full and Job Specification:

https://staffordshiretraininghub.com/wp-content/uploads/2025/10/Business-Administrator_Full-time_Job-Description_Oct-2025-1.pdf

Role:

Business Administrator

Weekly Hours:

37.5 Hours per week

Salary:

14.00 per hour

Base:

Office based in Stafford

Start Date:

November 2025

Contract:

Fixed-term until March 2027 with a view to become a permanent role.

Number of Posts:

01

Interview Date:

Wednesday, 12 November 2025 between 1100-1800Hrs at STH Office

An exciting opportunity has arisen for a Business Administrator to work 37.5 hours per week at the Staffordshire Training Hub (STH) and join the team on a permanent basis. This role provides an opportunity to support the delivery of varied and innovative programmes, aimed at supporting the NHS and the Primary Care workforce in Staffordshire and Stoke-on-Trent (SSOT).

Training Hubs

The Staffordshire Training Hub is hosted by GP First Ltd, commissioned and funded by NHS England (NHSE) on a not-for-profit basis and works closely with the SSOT Integrated Care System (ICS).

The STH design and deliver sustainable solutions to ensure the local Primary Care multi-professional workforce feels empowered, and has the necessary skills, competencies, resilience and confidence to deliver excellent patient care.

It provides a platform for the workforce retention, education and training opportunities for all clinical and non-clinical General Practice staff within their local footprint. The objective for the STH is to develop and support the General Practice short, medium and long-term workforce training, educational and retention needs.

Ideal Candidate

This post will be office based in Stafford and suit a self-motivated, experienced Administrator with (as a minimum) intermediate Microsoft Office skills including Excel, Teams, Outlook, PowerPoint and Word.

The candidate must be experienced and comfortable working in a fast-paced environment and running multiple projects concurrently. The candidate must hold excellent communication and organisational skills; with the ability to work autonomously, prioritise own workload and manage multiple tasks.

If invited to interview, all candidates will be required to undertake a Microsoft Office on-line assessment, as part of the interview.

The Business Administrator's responsibilities include, but are not limited to:

Managing courses and programmes, including administering the course booking platform (Medtribe), advertising courses, liaising with providers, and keeping the team updated on course uptake. Co-ordinating applications for various STH projects and programmes, ensuring all documents are logged and delegate communications are sent in a timely manner. Supporting the planning and organisation of courses and events, including catering, venue bookings, and liaising with programme leads Compiling electronic surveys via Survey Monkey for evaluation and reporting purposes. Maintaining and updating the STH website and CMS platforms, including uploading courses and programmes. Managing STH social media accounts (LinkedIn and Facebook). Producing bulletins and flyers using Canva and MailChimp. Arranging meetings (face-to-face and via MS Teams) and taking minutes, either live or from recordings. Responding to telephone queries, including signposting individuals or organisations as appropriate. Daily management of both the STH generic email inbox and personal inbox, ensuring timely responses and escalating matters to the team as needed. Working collaboratively with the administration team to support delivery of STH courses, programmes, and schemes. Providing administration support to the wider STH team as required. Managing ad-hoc projects as required. Prioritising conflicting deadlines and managing time effectively in a busy environment. Ensuring accuracy and attention to detail in all correspondence, records, and data entry. Adhering to GDPR and data protection principles when handling delegate or stakeholder information. Demonstrating flexibility, initiative, and resilience in a fast-paced environment. Occasional travel to training venues or external events as required.
Job Type: Fixed term contract
Contract length: 15 months

Pay: 14.00 per hour

Benefits:

Bereavement leave Company pension Free parking Sick pay Work from home
Application question(s):

All interested applicants that are shortlisted will be required to attend a face-to-face interview. What time are you available for an interview between 1100-1730Hrs on Wednesday, 12 November 2025? Considering the and Job Specification, please write a personal statement highlighting why you believe you are an ideal candidate. Please note, a minimum of 100 words is required, if you do not submit the min. requirement your application will not be considered.
Education:

GCSE or equivalent (required)
Experience:

Administrative: 3 years (required)
Work Location: Hybrid remote in Stafford ST18 0LQ

Application deadline: 03/11/2025
Expected start date: 01/12/2025