Job Description

As a Business Administrator supporting the Executive Assistant and Operations Director, you will provide cross-functional administrative support to multiple departments across the business, including HR, Finance, Operations, and our technical teams. This is a varied role requiring adaptability, strong organisational skills, and a proactive mindset. You will contribute to ensuring the smooth running of business operations, staff engagement initiatives, and the management of sales orders to ensure that we operationally deliver on the products and services we sell.

About the Role

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Core Administrative Support:

Provide administrative support across the business, working with Directors, Heads of Department, and the EA to ensure operational needs are met. Support with diary management and scheduling across multiple teams. Provide email management support as delegated by the EA. Draft company documentation (letters, reports, SOPs, presentations) in line with standards and templates. Fulfil general administrative duties such as scanning, filing, data entry, ordering supplies, and coordinating contractors. Answer phone calls and action in line with company standards and processes.

Sales Order & Operational Support:

Support the management of sales orders to ensure accurate processing and timely delivery of products and services. Assist in monitoring and reporting on order status to ensure operational delivery targets are met. Work with internal teams (Operations, Technical, Finance) to resolve any issues affecting fulfilment. Project & Departmental Support Provide administrative support to projects and processes within the business, coordinating and leading on particular tasks as directed by the EA, Directors, or Heads of Department. Support business projects, including system updates, SharePoint changes, and documentation. Liaise with contractors, suppliers, and external partners as needed.

Project & Departmental Support

Provide administrative support to projects and processes within the business, coordinating and leading on particular tasks as directed by the EA, Directors, or Heads of Department. Support business projects, including system updates, SharePoint changes, and documentation. Liaise with contractors, suppliers, and external partners as needed.

HR Support:

Provide confidential administrative support to the Head of HR. Assist with HR documentation, record keeping, and process coordination. Uphold strict confidentiality in all HR matters.

Staff Engagement & Internal Communications:

Support the delivering of staff engagement initiatives. Assist with planning and coordinating social, corporate, and seasonal events (e.g., Christmas party, team-building days) Support internal communications, including newsletters, SharePoint news updates, and Q&A coordination. Promote a positive culture and employee engagement across the business.

Meetings & Event Support:

Provide meeting support to Directors and senior team, including notetaking, refreshments, and setup. Arrange travel and accommodation requirements as needed. Assist in the coordination of internal and external company events.

Other Duties:

Lead or assist with facilities and Health & Safety tasks, where required. Uphold and improve administrative processes and standards across the business. Provide ad hoc support to projects and workstreams as directed by the EA, Directors, or senior team. Fulfil any other such duties in line with business needs.

Core Skills

The successful candidate will demonstrate:



? Considerable experience in an administrative role.

? Strong diary and scheduling management skills.

? High attention to detail and a process-driven approach.

? Experience in multi-tasking within a busy working environment.

? Strong written and verbal communication skills.

? Ability to liaise professionally with senior management, colleagues, and customers.

? A personable nature with high standards of customer service.

? Confidentiality and discretion, particularly when supporting HR functions.

? A proactive and positive attitude, with the ability to work independently as well as part of a team.

? A logical, methodical, and self-motivated approach to tasks.

? Professional appearance that supports the brand and values of Akita.

Desirable Skills and Experience

? Experience providing project support across multiple teams.

? Knowledge of SharePoint comms and configuration.

? Events management experience.

? Previous experience in an IT or technical business environment.

? Experience in facilities management or Health & Safety compliance.

Title:

Business Administrator

Reports to:

Executive Assistant

Hours:

37.5 working hours per week subject to business needs, working Mon-Fri 08:45 - 17:15 (1hr unpaid lunch break)

Location:

On-site, Wrotham

Holiday entitlement:

24 days, rising to 30 days subject to terms after 3 years' continuous service (plus 8 bank holidays)

Sick pay:

Contractual sick pay commences after 6 months

Salary:

Dependent on qualifications and experience

To apply, please submit a CV demonstrating relevant experience